Inside Sales Specialist

2 weeks ago

Kirkland, Canada Smiths Interconnect Full time

The Inside Sales Specialist will be working directly with the sales organization to meet and surpass sales and revenue targets as set by the company. This will be a role specific to the Fiber Optics product line so electronics experience would be helpful (but not required).
- Respond to internal and external quotes requests and help the sales organization to convert to orders
- Liaise with operations, purchasing, shipping department personnel and customers
- Proactively address customer issues and make sure they are closed to the customer satisfaction
- Develop and maintain good relationship with customers
- Provide weekly and monthly Sales Reports
- Manage company’s Salesforce CRM and ERP system
- Manage Sales Safety Stock inventory and replenishment
- Duties & Responsibilities- Research client base to find existing and new types of customers and sell to them accordingly
- Technically incline, keep him (her)self inform of the company line of products, market and competition
- Become fluent in the company processes and reporting including sales (CRM, Sales Production Forecast, pipeline and others), production (ERP)
- Responsible for all marketing activities and sales events for the company (trade shows, speaking engagements, conference, meetings, client visits, webex etc.)
- Co-ordinating marketing/sales campaigns with Smiths Interconnect marketing group
- Diversity & InclusionWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
- The Individual- Minimum 3-5 years Inside Sales experience **preferably** working for a high-tech company in the Military, avionic and Aerospace markets
- Good communication skills in both French and English highly preferred
- Experience managing sales tools including Salesforce CRM and ERP systems
- Experience with managing a customer account base
- Strong time organizational skills and attention to detail
- About Smiths- About Smiths Interconnect

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