Technical Support Specialist

1 week ago

Calgary, Canada Tech Quest Solutions Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- **Work setting**:

- Relocation costs covered by employer
- Willing to relocate
- ** Tasks**:

- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week

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