Manager, Collateral Operations

Requisition ID: 148582

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Why work for Scotiabank?**

Scotiabank is among the largest banks in the world and the most international bank in Canada. We are powered by our 97,000 high-performing teammates who make a real difference across the globe as a leading provider of advice, products, digital experiences, and financial services. Together with our Digital Factories around the world, we are dedicated to helping our 25 million customers become better-off.

This is a place where you’ll get to learn and develop your skills, while being recognized for your hard work. At Scotiabank, we’re passionate about bringing our whole selves to work, allowing us to create inclusive work environments for everyone to enjoy. Say hello to a career at Scotiabank

**Global Banking and Markets**

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange, and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

**Purpose**

The Manager, Collateral Operations is responsible for supervising and overseeing the specialized operations for all domestic and global collateral management as it pertains to securities borrowing and lending activity for the Scotia Group. This includes Scotia Capital Inc, Prime Services, Wealth & Group Treasury, and Collateral Management & Funding. In doing so, the incumbent must ensure:

- oversight and supervision of a team of four collateral assistant managers, ensuring the team’s functional duties are properly carried out to an expected and acceptable level of quality and professionalism
- responsibility for team management and team growth and development, ensuring that individual and team goals and objectives are properly aligned and met
- efficient and economical processes / operations / management controls are maintained
- specialized securities settlement risks are understood and controlled
- internally / externally initiated changes impacting assigned areas are understood, communicated, planned for, and implemented

**Is the role right for you?**

Manage the Operational Process by:

- Provide focused customer service thereby setting examples for the team to follow.
- Maintain a positive working relationship with all stakeholders ensuring all collateral issue (margin calls, settlements, exposures) and from time-to-time reconciliations are dealt with professionally and promptly.
- Being a point of reference to the team members for interpretation, learning and understanding of task and responsibilities.
- Contribute to the efficient cost effectiveness of the unit operation.
- Monitoring to ensure appropriate action is taken to address any outstanding problems so as to meet regulatory guidelines.
- Supervise and be a point of reference for other team members regarding collateral management processes and procedures.
- Monitoring daily processes ensuring timely action and responses are given to issues that arise while ensuring deadlines and collateral coverage is successful.
- Planning and presentation of the visual management tool with the team.
- Foster the identification of operational inefficiencies, risks, and problems by the team.
- The management of workflows through capacity management and load balancing.
- Measurement and improvement of Key Performance Indicators including targets and trends.
- Coordination of processes to discuss Root Cause Problem Solving identified and the recommendation of solutions to senior management as necessary.
- Conduct process confirmation on Standard Operating Procedures and identify and implement improvements.
- Ensure that the process enhancements identified in the “Tactical Implementation Plan” are implemented as appropriate.
- Manage and monitor funding at all depositories.
- Act as a change agent in introducing any systemic changes or enhancements.
- Ensuring strict adherence to securities lending collateral guidelines as always set out in the LCS to prevent any risk of exposure to the bank.
- Review of critical reports and completed work to track exception items and to assess necessity to amend or improve processes.
- Provide support to the Sr. Manager and Director for project type activities that require other than established procedures and ensure successful implementation.
- Completing and assessing EOD exposure reports for review and distribution.
- Be responsible for prudent fiscal expense management within the team

Ensure service levels meet customer needs in a manner consistent with Scotia Service Standards by:

- Providing focused customer s