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Key Holder

3 weeks ago

Tsawwassen, Canada Lindt & Sprüngli by BMI Full time

Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Chocolate Shops. We are currently recruiting a Key Holder to join our retail team at Tsawwassen Mills.

**_Key responsibilities_**
- Ensure high levels of customer satisfaction through excellent service
- Assess customer's needs and provide assistance and information on product features
- Welcome customers to the store and answer their questions
- Go the extra “mile” to drive sales
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Cross-sell products
- Handle returns of merchandise
- Build trusted relationships with customers
- Comply with inventory control procedures and visual merchandising standards
- Act as a brand ambassador for our products
- Act as a team member to achieve sales targets and goals
- Opening and closing procedures
- Support with cash handling and inventory duties including restocking of products
- Assist with corporate gifting
- Other duties as assigned
- Prepare Daily Bank Deposits
- Hired, trained and evaluated personnel in sales and marketing.

**_Qualifications_**
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of customer service practices and sales principles
- Track record of achieving sales targets
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with a customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school diploma
- A passion for chocolate

**Job Types**: Part-time, Permanent

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Tsawwassen, BC V4M 4G8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)