Current jobs related to Renewals Account Manager Enterprise Saas - Guelph - Schema App

  • Enterprise Saas Account Executive

    4 days ago

    Guelph, Canada Schema App Full time

    Schema App is a fast-paced, profitable SaaS company headquartered in Guelph, Ontario and proud of our Canada wide team. We are a smart, collaborative team on a mission to own the Enterprise Structured Data market globally. Schema App is proud to call SAP, Upwork, and Henry Ford Healthcare our customers. We are the leaders in a niche area of search engine...

  • Revenue Operations Manager

    2 weeks ago

    Guelph, Canada Schema App Full time

    **Schema App** is a fast-paced, profitable SaaS company headquartered in Guelph, Ontario, and proud of our Canada-wide team. We are a smart, collaborative team on a mission to be a global leader in Enterprise Marketing Tech Innovation with a focus on content knowledge graphs. Schema App is proud to call SAP, Wells Fargo, and Henry Ford Health our customers....

  • Revenue Operations Specialist

    2 weeks ago

    Guelph, Canada Schema App Full time

    **Schema App** is a fast-paced, profitable SaaS company headquartered in Guelph, Ontario, and proud of our Canada-wide team. We are a smart, collaborative team on a mission to be a global leader in Enterprise Marketing Tech Innovation with a focus on content knowledge graphs. Schema App is proud to call SAP, Wells Fargo, and Henry Ford Health our customers....

  • Management Trainee

    2 weeks ago

    Guelph, Ontario, Canada Enterprise Full time $40,000 - $60,000 per year

    OverviewStart your career with Enterprise Mobility We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities....

  • Accounts Receivable Clerk

    6 days ago

    Guelph, Canada Inspirah Property Manager Full time

    **Responsibilities**: - Perform account reconciliations and analysis to ensure accuracy and completeness of financial data. - Assist with month-end and year-end closing processes. - Process accounts payable and accounts receivable transactions. - Prepare and maintain financial reports, records, and general ledgers. - Support the Inspirah team with various...

  • Customer Success Manager

    2 days ago

    Guelph, Canada Schema App Full time

    Schema App is a fast-paced, profitable SaaS company headquartered in Guelph, Ontario, and we are proud of our Canada-wide team. We are a smart, collaborative team on a mission to own the global Enterprise Content Knowledge Graph market. Schema App is proud to call SAP, Gusto, and Henry Ford Health our customers. We are the leaders in a niche area of search...

  • Management Trainee Intern

    6 days ago

    Guelph, Ontario, Canada Enterprise Full time $10,400 - $42,080 per year

    OverviewIf you're looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university / college student, the real-world professional experience you'll receive during the internship will help you stand apart from the crowd, and will be more than just a line on your resume. From...

  • Automotive Detailer

    4 days ago

    Guelph, Ontario, Canada Enterprise Full time $38,000 - $95,000 per year

    OverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.  This position pays $18.25 / hour and is located at 56 GORDON STREET GUELPH, ON N1H 4H6.We offer:Paid time offConsistent full time 40 hour per week schedule Employee discountRetirement Savings Plan with company match and profit...

  • Account Manager- Sales

    2 days ago

    Guelph, Canada Mammoet Full time

    SUMMARY OF THE ROLE: - **Account Manager** for **Sales and Marketing**: - Working in **Guelph, Ontario** Are you a people person who thrives on helping to solve challenges? Our sales teams are dedicated to ensuring our customers receive the best possible Mammoet service, maintaining strong relationships and quickly identifying how we can best meet their...

  • Personal Lines Account Manager

    4 weeks ago

    Guelph, Canada McFarlan Rowlands Full time

    Our growing team at Colley Insurance is looking for a Personal Lines Broker to join their team. Colley is now part of the McDougall Insurance Brokers network and is newly managed by McFarlan Rowlands Insurance Brokers. Our employees are committed to providing outstanding products and unsurpassed service that deliver premium value to our clients. Key...

Renewals Account Manager Enterprise Saas

2 weeks ago

Guelph, Canada Schema App Full time

Schema App is a fast-paced, profitable SaaS company headquartered in Guelph, Ontario and proud of our Canada-wide team. We are a smart, collaborative team on a mission to own the Enterprise Content Knowledge Graph market globally.

Schema App is proud to call SAP, Gusto, and Henry Ford Health our customers. We are the leaders in a niche area of search engine optimization (SEO), called schema markup. Our comprehensive end-to-end solution empowers Digital Marketing Teams to achieve organic search results. Our technology is essential with the evolution of AI Search (ChatGPT, Bard, Gemini). The knowledge graphs we build can be re-used by Content teams to get insights on their content.

Schema App is looking for a Renewals Account Manager to join our team. The Renewals Manager is responsible for overseeing the renewal process of existing contracts to ensure that they renew and expand on time. This role is crucial in maintaining ongoing business relationships and maximizing revenue from existing clients. The Account Manager will partner closely with the Customer Success Managers who own the relationship with our enterprise customers.

What you’ll do:

- **Contract Renewal Management**: End to end management of the renewal process, from initial early notice of renewal, preparing renewal proposals, negotiating terms, and finalizing agreements.
- **Customer Communication**: Reach out to customers in advance of contract expiration to discuss renewal options and partner with CS to build a plan, address any concerns, and define expansion opportunities. Act as the main point of contact for customers regarding renewal details (contract, commercials, etc) providing exceptional customer service and quick response times to questions.
- **Negotiation and Upselling**: Negotiate renewal terms, pricing, and conditions to meet both customer needs and company objectives. Partner with Customer Success Managers to execute on opportunities for upselling during the contract term and during the renewal process.
- **Documentation and Administration**: Ensure that all renewal agreements are documented accurately and filed properly. Use CRM to manage renewal process, capture all customer interactions, and contract details. Keep your deals fiercely up to date to inform accurate forecasting and clarity to other stakeholders in the business (Ops, Finance, CS, Sales Leadership).
- **Data Analysis and Reporting**: Track renewal metrics, such as renewal rates, revenue from renewals, and customer retention rates. Generate reports on renewal performance and provide insights to management on trends and areas for improvement.
- **Collaboration and Feedback**: Work closely with CEO, sales, customer success, and legal teams to ensure smooth renewals and address any issues that arise. Listen and provide feedback to cross functional teams to improve processes and meet goals.
- **Process Improvement**: Develop and implement best practices and processes to streamline the renewal process and improve efficiency, including introducing automation. Work closely with CEO on procurement and legal, and with the Director of CS to strategize on large renewals.

How you will be measured:

- 100% renewal prior to contract end.
- Net Revenue Retention
- Expansion Revenue against target (shared with CS)

Competencies required within the role:

- **Negotiation Skills**: Ability to negotiate terms effectively to benefit both the customer and the company.
- **Communication Skills**: Strong verbal and written communication skills to interact with clients and internal teams. Experience working with large Enterprise customers and cross functional teams.
- **Attention to Detail**: Meticulous attention to detail to manage contract terms and renewal documentation accurately, keeping the CRM fiercely up to date.
- **Analytical Abilities**: Ability to analyze renewal data and metrics to drive performance improvements.
- **Process Driven**: You love a process, measuring it, improving it, and following through on tasks to make progress each and every day.
- **Technical Skills**: Ability to identify ways to automate processes, and ideally implement automation. Be able to explain our product in detail to buyers/procurement.

**Requirements**:

- 5+ years' track record of sales target achievement in an Enterprise Solutions/SaaS company.
- Located in Canada

Compensation: Salary and commission based on % expansion achieved.
- Culture focused on your growth: Weekly 1:1, Career Logbooks, and Quarterly Development Goals
- Great benefits for health & wellness, and your coverage starts as soon as you do.
- Flex days to re-energize on top of vacation days.
- You choose where you work - home or headquarters in Guelph. Sales team does come in 1-2 times per week.
- The Culture Club keeps our virtual team connected through fun and innovative events.
- Diverse smart team The more inclusive we are, the better our work will be.

**Schema App’s Core Values**
- **Growth Mindset** - Embrace lea