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Manager, Global Sourcing
2 weeks ago
Company Description
**_
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
**Job Description**:
As the Manager, Global Sourcing & Product Development you will manage the development, sourcing and production of all Indigo propriety products, from conception through to delivery. This role ensures that sourced product meets the quality, design, and sustainability standards of the business and is produced and delivered within cost and margin expectations.
WHAT YOU’LL DO:
- In partnership with merchant and design teams, set strategic product development and sourcing strategies aligned to category strategy
- Manage development of product to ensure they meet design vision and margin/cost parameters established by planning and merchant teams
- Manage deliverables based on critical path to ensure all stakeholders adhere to dates
- Develop visual/concept product briefs to share out to vendors as required
- Identify and maintain a vendor network that meets needs of assigned categories
- Allocate seasonal developments by vendor, in alignment with the long range sourcing strategy
- Forecasting - insure adherence to capacity demand plans
- Negotiate product cost with all vendors, ensuring target price and margin are achieved
- Actively network within the industry, while building supplier and agent relationships
- Act as the liaison between internal partners and factories for all concerns and inquiries
- Ensure production quality, including verification that components and fabrics match back to standards
- Provide technical manufacturing expertise
- Monitor and ensure on-time delivery of all sourced product in assigned categories
- Collaborate with merchant team, supply chain, logistics etc. to communicate revisions to delivery schedule
- Ensure product integrity by troubleshooting testing exception reports with vendors and QA team
- Facilitate daily/weekly production update meetings with design and merchant teams to ensure all relevant partners are aware of production status
- Manage all aspects of costing process, ensuring cost per unit and margin targets are achieved
- Confirm order placements with each vendor
- Oversee sample costing and tracking processes, including allocations; provide design teams with guidance on sample and tech pack deliveries
- Manage review of all received samples, including partnering with design
- Track sample development/adoption ratios
- Monitor new industry trends styles/techniques allowing us to bring appropriate vendors
- Coordinate packaging needs with Creative Studio; partner to insure costs reflected in FOB costs
- Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
- Proactively identify and anticipate customer expectations and needs
- Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
- Challenge the status quo and consistently identify areas for improvement, diagnose issues and working to resolve them
- Stay current on market trends to share product and sourcing opportunities
- Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
- Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
- Collaborate with others to drive flexible and iterative solutions, quickly and easily
- Bring out the best in others, empower and constructively stretch talent
- Give authentic feedback
- Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Help others see the impacts of their efforts and proactively engage other functions to get input
- Encourage others to freely share their point of view and be open to feedback
- Accountable for the overall engagement, productivity, turnover and bench strength o
