Support Staff

5 days ago

Mississauga, Canada Matrix Foster Care Services Full time

**Overview**:
**Job Summary**:
**Key Responsibilities**:
**Relationship Building**:

- Establish and maintain trusting and supportive relationships with individuals served by the organization, particularly children and youth.
- Engage with individuals to understand their needs, preferences, and goals.

**Emotional Support**:

- Provide empathetic and non-judgmental emotional support to individuals facing challenges such as trauma, abuse, neglect, mental health issues, and behavioral difficulties.
- Offer guidance and encouragement to help individuals build resilience and self-confidence.

**Intervention Implementation**:

- Develop and implement individualized intervention plans tailored to the unique needs and circumstances of each person.
- Monitor progress and adjust plans as needed to ensure the best outcomes.

**Activity Facilitation**:

- Organize activities and programs that promote social and emotional development, life skills, and community involvement.
- Encourage participation and create a positive, inclusive environment.

**Collaboration and Advocacy**:

- Work closely with colleagues, caregivers, and external stakeholders to ensure coordinated and holistic support for individuals.
- Advocate for the rights, needs, and interests of individuals served, ensuring their voices are heard and respected.

**Documentation**:

- Maintain accurate and up-to-date records of interactions, assessments, interventions, and progress.
- Ensure that all documentation meets organizational and regulatory standards.

**Team Participation**:

- Participate in team meetings, case conferences, and professional development opportunities to enhance skills and knowledge.
- Contribute to a positive team environment and share insights and strategies with colleagues.

**Adherence to Standards**:

- Follow all organizational policies, procedures, and ethical standards in all interactions and activities.
- Maintain confidentiality and protect the privacy of individuals served.

**Self-Care**:

- Prioritize personal well-being and self-care to maintain resilience and effectiveness in the role.
- Seek support and resources as needed to manage the emotional demands of the job.

**Qualifications**:

- Diploma or degree in Social Work, Developmental Service Work, Child & Youth Work, Psychology, or a related field.
- Previous experience working with children, youth, or vulnerable populations is highly desirable.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a multidisciplinary team.
- Knowledge of trauma-informed care and behavioral management techniques.
- Compassion, patience, and a commitment to supporting others.

**Requirements**:

- Valid Standard First Aid & CPR Level C Certificate
- Current Vulnerable Sector Check (within last 6 months) or Broad Record Check

**Working Conditions**:

- Residential care
- Potential exposure to challenging situations that require emotional resilience
- Requires flexible hours, including mornings, evenings, overnights, weekends and holidays
- This is an on-call position where staff are required to be available for shifts on an as-needed basis

**Physical Requirements**:

- Ability to perform physical activities such as lifting, bending, and standing for extended periods as needed.

**Salary**: Commensurate based on qualifications and experience

**Location**:Various locations in Brampton area

**Job Type**: Casual

Work Location: In person

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