Team Member

We are currently looking for passionate **Crew Members** to join our team in **Okotoks** We are hiring for FULL- and PART-TIME positions

**Effective Hire Date - First week of November 2023**

The Crew Members are on their feet for the majority of the shift while working different stations in the sub making process. Initially, Crew Members are trained in one position, i.e. Cashier, Sandwich Makers, then eventually cross-trained for all positions. Your job is to make sure that our customers have a fantastic experience
- so delivering top-notch customer service for every shift is critical

**Benefits of working at Firehouse Subs**:

- Competitive wages
- Awesome, team-oriented environment
- Opportunities for professional growth and development
- Flexible scheduling
- Uniforms provided
- Fast-paced work environment
- No late hours, dirty grills, or fryers
- And MORE

**REQUIREMENTS**:

- Top-notch customer service
- Goal-oriented
- Sense of urgency
- Cash-handling skills
- Quick learner
- Computer literate
- Must be able to work evenings and weekends

**Introduction**:
Firehouse Subs is a fast-casual restaurant chain specializing in serving hearty, made-to-order sub sandwiches. With a strong emphasis on high-quality ingredients, flavorful recipes, and a commitment to community, Firehouse Subs has grown from a single store in Jacksonville, Florida, to a nationwide franchise with over 1,200 locations across the United States and internationally. The brand has earned a loyal customer base and is recognized for its commitment to both culinary excellence and public service.

**Brand Mission and Values**:
**Menu and Offerings**:
Firehouse Subs is known for its wide variety of hot and cold sub sandwiches, all made with premium meats, fresh vegetables, and high-quality cheeses. Popular offerings include:

- ** Hook & Ladder**: A combination of smoked turkey, Virginia honey ham, and melted Monterey Jack cheese.
- ** Steak & Cheese**: A classic sub made with sliced steak, melted provolone, and sautéed onions and peppers.
- ** Firehouse Meatball**: A hearty sandwich featuring Italian meatballs, marinara sauce, and melted provolone.
- ** Chicken & Bacon Ranch**: A flavorful sandwich filled with grilled chicken, crispy bacon, and creamy ranch dressing.

In addition to their signature subs, Firehouse Subs also offers a variety of sides such as their **Firehouse Chili**, **Salads**, and unique options like **Hook & Ladder Salad**. They also provide catering options for large groups and events.

**Growth and Expansion**:
From its humble beginnings in 1994, Firehouse Subs quickly expanded into a national brand. The company adopted the franchise model in 1995, which allowed for rapid growth. Today, Firehouse Subs has over 1,200 locations in 45 states and Puerto Rico, as well as international locations in countries such as Canada, Mexico, and the Dominican Republic.

**Philanthropy and Community Engagement**:
**Customer Experience and Innovations**:
The Firehouse Subs dining experience is designed to be fast, friendly, and fulfilling. The brand emphasizes both dine-in and takeout options, with many locations offering delivery through third-party services. The company has also embraced technology with mobile ordering, delivery options, and a customer loyalty program called **Firehouse Rewards**, which allows customers to earn points and redeem them for free subs.

Firehouse Subs has continually innovated its menu and services, from offering healthier sub options to experimenting with new sandwich creations, ensuring they stay relevant in a competitive industry.