Barista

At Heeman’s, each staff member is titled a “Daymaker” first and foremost. We believe our amazing staff is the key to making our space a “Happy Place” for everyone who enters.

As a key member of the Heeman’s team, your role as a “Berrista” is essential in contributing to our overall success. You will help to contribute to Heeman’s overall success by supporting relevant projects and exhibiting a positive attitude and positive work habits to help us achieve our goals of providing exceptional service and ensuring a positive environment and “Happy Place” for all Daymakers & guests.

**Responsibilities**:

- Prepare and sell coffee, specialty beverages, milkshakes, sundaes and produce items by following prescribed recipes and preparation techniques.
- Assist in training and ongoing development of new staff on the preparation of drinks.
- Collaborate with the team to create new seasonal drinks and food items.
- Assist in the care and upkeep of equipment, such as espresso machines, grinders, freezers, fridges, and reporting any service issues to the Manager.
- Maintain inventory for all food and packaging supplies.
- Update “Berry Report” on company website seasonally to provide accurate produce availability to the public.
- Complete and help delegate “prep work” for the team.
- Accountable for till accuracy.
- Maintain a clean work and retail environment by keep prep areas clean, sweeping floor, emptying garbage, recycling compost bins, cleaning litter, organizing the shared staff space and any other assigned housekeeping duties.
- Support other departments by answering radio calls relating to your area with appropriate radio etiquette.
- Work in compliance with all human resources, operational (SOP) and Food, Health & Safety policies and procedures.

**Education, Experience & Language**
- 3+ years of barista experience working with an authentic espresso machine, ideally at a café where beverages prepared is over 200 per machine daily
- English (written and oral)
- Smart Serve and Food Handlers Certification (or willingness to obtain upon offer of employment)

**Knowledge, Skills & Personal Attributes**
- Extensive knowledge of coffee preparation techniques and specialty coffee beverages
- A personal touch to identify, build relationships with regulars and be a true Daymaker to our loyal Beanery fans
- Great customer service and interpersonal skills
- Strong communication skills and attention to detail
- Open to learning new things (especially the latest beverage recipe)
- Ability to work in a fast-paced environment
- General knowledge of plants, gardening and produce or willingness to learn
- Nimble enough to work independently and with a team (pace varies from winter to spring/summer) Strong time management

**Availability**:

- Availability to work before and after regular hours and during hours of operation (which will include evenings and weekends)
- Availability to work up to 6 days per week during peak season (May-June)
- Flexibility to accommodate scheduling changes
- Open availability for May, June and September
- Transportation plan: Heeman’s is not located on a bus route

**_
About Working at Heeman’s:_**
- No two days are the same at Heeman’s and that keeps things interesting and exciting. As seasonal farm business that’s open year-round, we see some pretty busy times and experience down seasons too. The environment here in the greenhouse and outdoors means it can be sunny and hot or cold and snowy. You’ll spend your days in the Beanery with the team, leading our coffee experience, standing for prolonged periods, maybe even helping a guest with flats of berries or other items (that can weigh up to 50lbs). Heeman’s is proudly a family owned and farm/agriculture-based business and our employees are classified as agriculture employees under the ESA._