Operations Manager Vr
1 week ago
Operations Manager (Hourly), VR Entertainment
Location: New Sudbury Centre, Sudbury, Ontario
, Hourly (approximately 37.5 hours per week)
Pay: $23-$25 per hour, based on experience. Eligible for quarterly bonuses based on performance
Company: RealityScape VR
About RealityScape VR
RealityScape VR is opening a new virtual reality entertainment location at New Sudbury Centre.
We focus on immersive entertainment, strong operational standards, and exceptional customer
experience.
Position Summary
The Operations Manager is a hands-on leadership role responsible for overseeing daily on-site
operations, supervising staff, coordinating schedules, and ensuring a high-quality guest
experience. This role plays a key part in the launch and early growth of the Sudbury location and
involves close communication with ownership.
This position suits someone who enjoys responsibility, problem-solving, and leading a customer
- facing team in a dynamic environment.
Key Responsibilities
Operations & Guest Experience
- Lead day-to-day on-site operations
- Open and close the location and complete daily checklists
- Ensure safety, cleanliness, and operational readiness
Staff Leadership & Scheduling
- Prepare staff schedules and coordinate shift coverage
- Supervise, train, and support team members on shift
- Act as the first point of contact for staff and customer issues
Technical & Facility Oversight
- Perform basic VR equipment checks and troubleshooting using provided procedures
- Report technical or operational issues to ownership
Communication & Reporting
- Communicate regularly with ownership regarding staffing, performance, and operations
- Escalate unresolved operational or staffing issues when required
Scheduling & Coverage
The Operations Manager is responsible for taking reasonable steps to ensure scheduled operating
hours are staffed. When coverage cannot be secured after reasonable efforts, issues must be
escalated to ownership for guidance.
**Qualifications**:
- Leadership experience in retail, hospitality, entertainment, or customer-facing roles
- Strong organizational, communication, and problem-solving skills
- Comfortable supervising staff and handling customer situations
- Willingness to learn VR and entertainment technology
- Reliable availability, including evenings and weekends
- Ability to stand for extended periods and assist guests with VR equipment
Compensation & Employment Terms
- Hourly wage of $23-$25, based on experience
- Eligibility for quarterly performance-based bonuses
- Overtime paid in accordance with the Ontario Employment Standards Act
- Hourly, non-salaried position
- Hours scheduled based on business needs
- This role supports launch and early operations and does not represent a guaranteed or
permanent management appointment
Why Join RealityScape VR
You will play a key role in launching a new entertainment experience in Sudbury and work
closely with ownership to help build a successful operation from the ground up.
How to Apply
- Your resume
- A cover letter outlining your relevant experience and interest in the role
Applicants who successfully complete the interview process will be asked to provide two work related references.
Pay: $23.00-$25.00 per hour
Work Location: In person
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