Operations Manager Vr

1 week ago


Greater Sudbury, Canada RealityScape VR Full time

Operations Manager (Hourly), VR Entertainment

Location: New Sudbury Centre, Sudbury, Ontario

, Hourly (approximately 37.5 hours per week)

Pay: $23-$25 per hour, based on experience. Eligible for quarterly bonuses based on performance

Company: RealityScape VR

About RealityScape VR

RealityScape VR is opening a new virtual reality entertainment location at New Sudbury Centre.

We focus on immersive entertainment, strong operational standards, and exceptional customer

experience.

Position Summary

The Operations Manager is a hands-on leadership role responsible for overseeing daily on-site

operations, supervising staff, coordinating schedules, and ensuring a high-quality guest

experience. This role plays a key part in the launch and early growth of the Sudbury location and

involves close communication with ownership.

This position suits someone who enjoys responsibility, problem-solving, and leading a customer
- facing team in a dynamic environment.

Key Responsibilities

Operations & Guest Experience
- Lead day-to-day on-site operations
- Open and close the location and complete daily checklists
- Ensure safety, cleanliness, and operational readiness

Staff Leadership & Scheduling
- Prepare staff schedules and coordinate shift coverage
- Supervise, train, and support team members on shift
- Act as the first point of contact for staff and customer issues

Technical & Facility Oversight
- Perform basic VR equipment checks and troubleshooting using provided procedures
- Report technical or operational issues to ownership

Communication & Reporting
- Communicate regularly with ownership regarding staffing, performance, and operations
- Escalate unresolved operational or staffing issues when required

Scheduling & Coverage

The Operations Manager is responsible for taking reasonable steps to ensure scheduled operating

hours are staffed. When coverage cannot be secured after reasonable efforts, issues must be

escalated to ownership for guidance.

**Qualifications**:

- Leadership experience in retail, hospitality, entertainment, or customer-facing roles
- Strong organizational, communication, and problem-solving skills
- Comfortable supervising staff and handling customer situations
- Willingness to learn VR and entertainment technology
- Reliable availability, including evenings and weekends
- Ability to stand for extended periods and assist guests with VR equipment

Compensation & Employment Terms
- Hourly wage of $23-$25, based on experience
- Eligibility for quarterly performance-based bonuses
- Overtime paid in accordance with the Ontario Employment Standards Act
- Hourly, non-salaried position
- Hours scheduled based on business needs
- This role supports launch and early operations and does not represent a guaranteed or

permanent management appointment

Why Join RealityScape VR

You will play a key role in launching a new entertainment experience in Sudbury and work

closely with ownership to help build a successful operation from the ground up.

How to Apply
- Your resume
- A cover letter outlining your relevant experience and interest in the role

Applicants who successfully complete the interview process will be asked to provide two work related references.

Pay: $23.00-$25.00 per hour

Work Location: In person


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