Nike Toronto Eaton Centre

2 weeks ago

Toronto, Canada Retailors Full time

**Are you Ready?**
- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product by providing the best service and attention to all consumers.
- Demonstrate enthusiasm and eagerness to learn about the various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
- Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques.
- Assist the team, Leads, Senior Associates, and Managers in training entry level associates in executing all daily retail operations to ensure premium service and smooth store functioning.
- Assist with loss prevention efforts by providing proactive customer service.
- Develop positive relationships and work environment with consumers and teammates
- Able to communicate effectively
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
- Able to accomplish multiple tasks in a fast-paced environment
- Able to work effectively with others in a team-oriented environment and provide excellent customer service
- One or more years of customer service and/or retail experience preferred
- Flexible with scheduling and available to work retail hours, which may include days, evenings, weekends and/or holidays, based on department and store/company needs
- Passionate & knowledgeable about the brand
- Implement all VM displays to comply with Nike Brand and Retailors standards (visual toolkit) & guidelines
- Accountable for sales floor standards (replenishment, folding standards, size runs etc.)
- Maintain & ensure VM equipment & audits (sale signage, shelves, hangers, size beads etc.)
- Successfully execute new initiatives, floor sets and mannequin changes
- Athlete and Coach empowerment - educate the team in order for them to support the execution on VM fundamentals
- Work effectively with BOH team to finish load-ins in a timely manner
- Ensure on-going care and maintenance of displays, merchandise
- Builds and maintains knowledge of visual merchandise strategies and current trends
- Training of VM fundamentals to store team

**What you will get**:
- Amazing discount on Nike gear
- Opportunity to learn and grow your career with an outstanding luxury athletic wear brand
- Positive and supportive team environment

**Availability**

**Minimum weekly availability requirements**:

- Minimum 20 hours weekly inclusive of the following:

- Must be available during peak hours (peak hours may differ depending on each store location)
- Weekend availability
- 1 closing weekend shift
- Must be available for 1 closing shift during the week (Monday-Thursday)
- Must be available for majority of “Black out” periods which include, but not limited to:

- March Break
- Canada Day weekend
- Back to School (Starting from the 2 weeks leading up to, and 1 week after Labour Day)
- Black Friday (Starting from the Saturday before Black Friday until the Monday after)
- Winter Holiday season (December 15 - January 2)
- Shifts are as early as 7am to latest midnight
- To keep our employees safe, we have implemented all health and safety procedures in accordance with the government guidelines and requirements_.
- _COVID-19 considerations:_

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