Part-time Customer Service Representative

1 day ago

Bradford, Canada Town of Bradford West Gwillimbury Full time

**Part-time Customer Service Representative**

The Town of Bradford West Gwillimbury’s Leisure Centre includes two NHL-sized ice rinks, a gymnasium, community program rooms, a fitness centre and a state of the art aquatics centre with an eight-lane competitive/lap pool, leisure pool with aquatic features and a relaxation/therapy pool. The Recreation and Client Services Department is looking for energetic, highly motivated and organized individuals to join their team in a permanent part-time capacity.

Reporting to the Administrative Supervisor - Recreation & Client Services, the Part-time Customer Service Representative is responsible for providing front line customer service to patrons and residents.

**Duties and responsibilities**:

- Controls/permits public access to various the pool, gymnasium and fitness centre.
- Responds to general inquiries from the public, facility users and program participants.
- Processes drop-in admissions, program registrations and membership sales.
- Completes payments for facility admissions and program registrations.
- Performs reception duties for all program areas and queries.

**Key** Competencies and Qualifications**:

- One year of relevant work experience, including customer service in a busy, high-volume facility.
- High School Diploma or equivalent level of experience.
- Demonstrated knowledge of computerized registration and membership processing systems (Experience with ACTIVE network registration system is an asset)
- Cash handling experience in a high-volume computerized environment.
- Demonstrated proficiency with information technology.
- Ability to communicate effectively, professionally and courteously with all levels of staff, external contacts and the general public, and be productive in a customer service team environment.

The Town offers an hourly wage of $17.86 for this position.

To explore these challenging opportunities further, we invite qualified applicants to visit the current opportunities section of the Town’s career site. Closing date for this position is September 30, 2024.

**_The Town of Bradford West Gwillimbury is committed to providing accommodations based on any human rights protected grounds and in accordance with the AODA, throughout the recruitment and selection process. If you require accommodation, please notify us when contacted for an interview and we will work with you to meet your needs_**_._

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