Lead Server

2 weeks ago

Vancouver, Canada Compass Group Full time

**Working Title**:Lead Server
**Employment Status**: Full-Time
**Starting Hourly Rate**: $27.00 per hour
**Address**:1055 West Georgia Street Vancouver BC V6E3S5
**New Hire Schedule**:Mostly mornings with an early start

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Restaurant Associates?** Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

**Job Details**:
**Wage: $23.50/hr**

**Status: Full Time**

**Schedule: Mornings**

**Location: Royal Bank (RBC), 1055 West Georgia Street, Vancouver, BC**

**Important Information**:

- ** Minimum 3 years experience in a relevant environment**:

- ** Minimum level of education: Grade 12**

**Job Summary**:
**How you will make an impact**:
You will be responsible for assisting the Restaurant Manager with the supervision of service in the dining service areas.

**As a Lead Server, you will**:

- Promptly and warmly greet guests and accompanies them to their tables based on availability or desired seating arrangements. Oversee guest flow within the restaurant.
- Manage the reservations system.
- Promote an overall enjoyable dining experience; promote a clean, safe and neat environment for guests and associates.
- Advise guests on menu and beverage selections.
- Liaise between kitchen staff and dining room staff.
- Supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
- Help train new food-service team members and provide ongoing customer-service training.
- Supervise the closing of the assigned dining room; ensure servers complete side work and station setup

**About you**:

- You must have a valid Food Handler Certificate or provincial equivalent
- Serving it Right Certificate
- Proven work experience as a Waiter or Waitress
- Supervisory experience is an asset
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills

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