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Shop Manager

3 weeks ago

Blainville, Canada Papeterie & Cie Full time

Work Term: Permanent
- Work Language: French
- Hours: 30 to 45 hours per week
- Education: No degree, certificate or diploma
- Experience: 3 years to less than 5 years
- **Work setting**:

- Book store
- Office supplies store
- Retail business
- ** Tasks**:

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Supervise office and volunteer staff
- Recruit and hire staff
- Develop and implement marketing and advertising and sales strategies
- Professionalism in customer service
- Plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
- Hire and oversee training and supervision of staff
- ** Supervision**:

- 5-10 people
- ** Type of product**:

- Office supplies
- ** Computer and technology knowledge**:

- Accounting software
- Inventory control software
- Electronic mail
- Adobe Acrobat Reader
- MS Outlook
- ** Work conditions and physical capabilities**:

- Handling heavy loads
- Attention to detail
- Combination of sitting, standing, walking
- ** Screening questions**:

- Do you have experience working in this field?
- Do you live near the job location?
- ** Other benefits**:

- Free parking available
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Variable or compressed work week
- ** Support for persons with disabilities**:

- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
- **Support for newcomers and refugees**:

- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- ** Support for youths**:

- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and/or networking opportunities for youth
- ** Support for Indigenous people**:

- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- **Support for mature workers**:

- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)