Site Supervisor

1 week ago

Richmond, Canada Alpine Building Maintenance Full time

**Job Title**: Site Supervisor

**Location**: Richmond, BC - YVR Airport

**Salary**: $54,000-$60,000 / year based on experience

**Shift**: Overnight - Overseeing 8:30pm - 4:00am Shift

**About Our Organization**:
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand promise of “Reflecting Excellence” distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our client's and employee’s expectations.

**Job Overview**:
The Site Supervisor works with the Operations Manager and other Site Supervisor peers to oversee the scope of work at our client site. The Site Supervisor is a point of contact for the client regarding operations, escalations, and work orders. The prime focus of the Site Supervisor is manage employee performance, to ensure that Alpine meets its contractual obligations in line with service and budget parameters, and to look proactively for ways to increase productivity.

**What You Will Be Doing**:

- Participates in the hiring, training, scheduling, supervision, and performance management of employees
- Responsible for overseeing carpet crew and overall floor care programs
- Provides coaching, feedback, and recognition
- Ensures a high degree of employee engagement and retention through strong leadership practices
- Uses technology, such as Dayforce, OrangeQC, and other apps, to lead and manage team members
- Ensures that performance standards are met and complaints are addressed
- Ensures that scheduled hours and actual hours are in line with budget
- Reports maintenance issues and ensures follow up

**What You Bring**:

- 5+ years in a supervisory or management role required.
- 2+ years’ experience with commercial carpet cleaning and best practices
- 2+ years’ experience with hard surface floor care (Scheduling, Scrubbing, Waxing, Maintenance)
- Work experience or knowledge of the Building Maintenance Service industry is required.
- Union experience preferred.
- Demonstrated success in people management, either in a prior management role or equivalent experience
- The ability to successfully pass a reliability clearance and criminal record check
- Excellent communication skills with clients and stakeholders
- Experience developing and fostering positive team environments
- Excellent communication and the ability to candidly have tough conversations
- Strong emotional intelligence and maturity
- Organized with strong follow through
- Great problem solver

**What We Offer**:

- A competitive salary
- Benefits after 3 month waiting period
- Access to The Alpine Academy Leadership Development program

**Working Conditions**:

- This is a large facility and the Site Supervisor(s) must be present in various areas throughout the shift. Walking, or other mobility options, are required.
- Reports to an Operations Manager;
- Manages Lead Hands and Cleaners

**Interview Process**:

- 1st interview - 30-minute hiring manager interview
- 2nd interview - 1 hour site visit
- References

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