Logistics Coordinator

**Scope of the position**:
The Logistics Coordinator / Parts Associate is a dual role. The Logistics Coordintor is responsible to ensure the reliable, efficient and timely delivery of finished goods to Team Eagle customers. This individual will play a key role in managing all aspects of our logistics operations, both domestic and international, including inbound ocean freight shipping, transportation throughout North America, customs brokerage, invoice verification, supplier/vendor negotiation and coordination, and insurance claim processing. The Parts Associate will assist in the Parts Department, packaging parts orders and assisting with customer service.

**Responsibilities**:

- Ensures the reliable, efficient, and timely delivery of finished goods to customers.
- Ensure that all imported & exported goods comply with customs regulations, including proper documentation and tariff classification.
- Prepare and review import/ export documentation (when necessary) such as bills of lading, commercial invoices, and packing lists, to ensure accuracy and compliance.
- Obtain quotes for shipments and source the best method of transportation.
- Freight Booking, coordinate the booking of carriers; select appropriate carriers, confirm delivery and drop locations, load details and negotiate rates to optimize cost and service.
- Maintain regular communication with suppliers, customs authorities, and carriers to track shipments and resolve any issues that may arise.
- Assist Customs Broker to coordinate the customs clearance process, including filing necessary documents, ensuring payment of duties and taxes, and facilitating inspections if required.
- Provide excellent customer service by addressing inquiries and concerns from clients and internal stakeholders regarding import shipments.
- Monitor and control transportation costs to ensure adherence to budgetary constraints.
- Reporting, preparing, and presenting regular reports on freight movements, including shipment status, delays, and cost analysis.
- Parts Department: Package & ship goods utilizing various courier services, Assist with Customer Service, Assist with Inventory (ensuring accuracy in counts, ordering of product, receive goods)

**Required Skills/Abilities**:

- 3-5 years of related logistics experience primarily with trans-border trucking (LTL & FTL), USA customs requirements, and international air and ocean (LCL & FCL) freight experience.
- Previous experience in Parts/Service Industry is considered an asset
- Exceptional customer service skills and dedication to a high level of service and performance.
- Intermediate computer skills - MSOffice, Accounting Software (SAGE or Quick Books) an asset
- Demonstrated self-starter, capable of working in a team environment is a must.
- Ability to work with mínimal supervision.
- Excellent communication and Strong organizational and time management skills with an ability to multi-task and prioritize in a deadline driven environment.
- Forklift certification as asset.
- Brokerage experience an asset.

We thank all applicants for their interest; however, only those being considered will be contacted.

Pay: $45,000.00-$52,500.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing

Schedule:

- Monday to Friday

Work Location: In person