Manager, Inclusive Learning Services

Reporting to the Director, Learning Pathways, the Manager, Inclusive Learning Services provides strategic leadership, vision, and operational management for the programs and services that support accessible education for Sheridan's learning community. This role supports a team of accessible learning advisors, learning strategists& assistive technologists and testing service providers. The Manager promotes Sheridan's commitment to ensuring accessibility as a partnership between learners, professors and the Accessible Learning department, including the Assessment Centre, and takes a collaborative, inclusive and integrative approach to learner and faculty support. The Manager builds and maintains exceptional partnerships both internally (e.g. Student Affairs, Academic Faculties, Student Union, other departments and committees) and externally (i.e. Ministry of Labour, Immigration, Training & Skills Development with regard to apprenticeship exemption testing), to enhance case management, support intersections, integrate efforts, and enhance the culture of accessibility across the college. The incumbent creatively champions and leads the support for learner needs through supporting creative curriculum delivery, including universal design for learning approaches, and evaluation methods. As the Accessible Learning leader, the Manager enhances operational effectiveness and provides expertise to their team, learners, Academic Faculties and other staff for complex cases and issues. The incumbent inspires the Accessible Learning team in providing exceptional guidance to faculty, staff and students and external partners on accessible education at Sheridan.

**What You’ll Be Doing**
- Managing day-to-day operations of the Accessible Learning unit at all campuses, which includes academic accommodation services, learning strategy and assistive technology services, and operations of the assessment centre.
- Ensuring service delivery excellence, program development, continuous improvement, relationship management, reporting and compliance.
- Leading the strategic planning, development, implementation and assessment of the Accessible Learning department, including testing services.
- Managing program evaluation, ensuring continuous improvement aligned with the strategic direction of Student Affairs and Sheridan and ensures that an equity-informed approach is embedded into service delivery and supports the integration of accessibility and inclusion perspectives and approaches relating to experience of disability across the College.
- Managing the unit human and financial resources including: recruitment, providing leadership, inspiration and motivation, providing orientation, training and development opportunities, determining performance standards, providing ongoing coaching and mentoring, and handling a broad range of employee relations matters including grievances; develops and reviews unit budget including costing activities, monitoring variances, and approving expenditures.
- Managing and reporting on multiple funding grant envelopes (SAWD, AFSD) and is accountable for ensuring steady growth in revenue generation from external testing opportunities.
- Representative of Student Affairs with a broad-based understanding of the role and priorities of Student Affairs and how its supports impact the student experience and success.
- Collaborating with Student Affairs leadership ensuring that equity, diversity, and inclusion is embedded across all service areas.
- Providing leadership, guidance, and acts as a consultant on pan-institutional strategic initiatives impacting students with disabilities.
- Informing senior leadership and stakeholders about emerging trends and anticipated future needs of students, influencing organizational decision-making. Performing other related duties, projects and initiatives, as required.

**About You**

You have a commitment to advancing **equity, diversity** and **inclusivity**, recognize and value the diverse and intersectional identities of our community and promote a sense of belonging.

You are a **self-directed** natural **leader** with a highly **collaborative** spirit which, combined with your keen **interpersonal** and **conflict-resolution**skills, empowers you to build positive and collaborative relationships, lead, develop and motivate staff, create and maintain a positive organizational culture.

You have a keen interest in **building relationships** and partnerships with diverse groups.

You are an** innovative, creative**and **professional** role model.
- Master’s degree in Education, Social Work, Counselling, Social Sciences, Equity Studies, Psychology, or related discipline.
- 5 years progressive experience in the field of student development, or student leadership, including at a leadership level
- preferably in a post-secondary environment with (equivalencies to be considered):

- Demonstrates a strong knowledge of student transitions, retention and persistence programming an