Client Care Coordinator
7 days ago
**Position Description**:
**Are you people loving, tech savvy, and efficient?**
Minden Animal Hospital is hiring a full-time Client Care Coordinator 4 days a week, no weekends. Previous veterinary experience required
Join our team for a satisfying career.
**Responsibilities**:
- As the first and last impression for our clients, you are key to ensuring a positive experience with each interaction.
- Booking appointments & triaging urgent or emergency cases as necessary.
- Following up on lapsed preventative care appointments.
- Collect payment for services rendered, being able to explain services provided.
- Reviewing treatment plans & discussing financial options with clients.
- Discussing important information with clients regarding sample collections & passing on to veterinary technicians.
- A team approach to patient care - ensuring information is collected, documented & shared appropriately.
- Maintenance of a clean & professional facility.
- Up to date on preventative medications (heartworm, flea, tick) & diets to be able to have discussions and recommendations.
**Creating Success**:
- **Customer Service** - you will be friendly, outgoing & professional with the ability to deliver excellent customer service to our clients
- **Technologically savvy** - you will be comfortable learning how to navigate new software, texting and working with social media.
- **Team Player** - you are able to work in a team environment, working together to achieve exceptional patient care and client experience with each interaction.
**Who we are**:
- A team of dedicated caring people making a difference one patient at a time.
- Focused on education & prevention for optimal health & long-term animal-human bond.
- Passionate about working with local charities
- Passionate about our environment, with our new state-of-the-art building to reflect this.
**What we have to offer**:
- A challenging, stimulating & satisfying work environment
- Full time work year-round
- Continuous learning for personal growth
- Health benefits, uniform & staff discounts
- Ideal hours and rotating Saturday shorter day shift
Job Location:
4 Booth St
Minden, ON
Find out more about our practice & what a great place to live on this page designed just for you
**Job Type**: Casual
**Salary**: $17.00-$19.00 per hour
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
The safety of our staff are of upmost importance.
Work Location: One location
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