Clinical Information Clerk 2

**Competition Number**
- 2025-822-050

**Job Type**
- Full-time Interim

**Hours**
- 1.00 FTE

**Classification**
- CIC2

**Department**
- Diagnostic Imaging

**Salary**
- $27.9923 to $29.0490 per hour

Per CUPE LOCAL 822 Collective Agreement

**Closing Date**
- Thursday, August 7, 2025

**Description**

Do you love to meet new people and provide exceptional customer service? The Clinical Information Clerk (CIC) position provides an opportunity for individuals to interact with patients, families and visitors on a regular basis and to build rapport and be the face of Lake of the Woods District Hospital (LWDH). The CIC provides the important function of registering patients and ensuring that they navigate their visit to the Diagnostic Imaging department in a safe and efficient manner. Additionally, the CIC provides reception and information to patients and visitors.

**Live the Lake Life. Lead with Purpose.**

**Based in Kenora, this is more than a job, it’s a chance to be part of a close-knit, mission-driven team in one of Canada’s most scenic lakefront communities. With a strong sense of purpose and the beauty of nature all around you, you’ll find balance, connection, and fulfillment both on and off the clock.**

**Why Work with LWDH? In this position, there are many benefits to joining our team**:

- Pay in lieu of vacation and benefits provided
- A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility

**Qualifications**
- Secondary school diploma or equivalent
- Must have Medical Terminology Certificate, or be willing to complete training
- Experience with reception, office procedures and filing
- Effective written and oral communication skills
- Excellent keyboarding skills; minimum 35 wpm
- Ability to multi-task; versatile in changing priorities
- Ability to work under pressure with time constraints
- Excellent organizational skills
- Effective customer service skills
- Ability to work independently and part of a team environment
- Excellent understanding of, and demonstrated ability to maintain confidentiality
- Proficient in the use of MS Office and MediTech software is an asset
- Reliable attendance record
- We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH._
- Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position. _
- LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles._
- We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation._
- For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393_