Community Outreach Coordinator, Arts and Culture

**Community Outreach Coordinator, Arts and Culture**:
**Job Summary**

**Typical Duties and Responsibilities**
People working in this role can expect to be responsible for performing the following duties. This list is not meant to be comprehensive and other related duties similar in scope and complexity may be performed.
- Supports the creation and development of written government documents, including staff reports, media releases, key speaking points, FAQs, Privacy Impact Assessments, Engagement Plans, and other documents, as required.
- Oversees the online presence of the Arts and Culture Division in collaboration with CRD Corporate Communications and IT, including updating all arts-related CRD webpages.
- Produces regular reports including an annual Arts Impact Report that communicates and supports the Arts and Culture Support Service’s goals, objectives and accomplishments.
- Works with the Manager in seeking community input to inform the development of appropriate structures and guidelines for new programs and the evaluation of existing programs.
- Develops and convenes a recurring Arts Summit to showcase and celebrate the regional arts community and assists in convening regular community of practice meetings for municipal arts and culture staff.
- Prepares written and verbal outreach reports for Arts Commission and Arts Advisory Council, as necessary.
- Arranges the launch of new outreach initiatives and facilitates and encourages wide-spread engagement with the arts community, the media and other interested parties.
- Develops communications, outreach plans and events to share information with the community and stakeholders related to fulfilment of the Division’s mission.
- Implements communications and outreach strategies through social media, the CRD website, event coordination and other means to increase awareness of the Arts Service and its mandate and to grow community and stakeholder knowledge of the social and economic impacts of the arts in the region.
- Develops systems to collect, maintain and communicate annual facts and figures of community impact, value and benefit of arts activities in the region to create a comprehensive understanding of the regional arts ecology and context.
- Creates infographics, newsletters, backgrounders, key messages, presentations and other communication pieces for dissemination through the arts and general community that promote and celebrate the regional arts sector.
- Liaises with municipalities and NGOs, to align shared objectives, encourage effective partnerships and minimize redundancies related to the arts sector and maintain a regional public art website and database.
- Follows all policies, procedures and standards of the CRD.
- Performs other related duties as required

**Knowledge, Skills and Abilities**
- Excellent communication (verbal and written), interpersonal and customer service skills are required.
- Demonstrated events planning knowledge and experience.
- Proficiency and experience with word processing (MS Word), spreadsheets (MS Excel), and presentation (MS PowerPoint); working knowledge and familiarity with Adobe Creative Suite software (InDesign, PhotoShop) and ability to learn FileMaker Pro, SharePoint, and CRD protocols for web publishing.
- Understanding of community development strategies which engage stakeholders at various levels of participation.
- Demonstrated ability to analyse and synthesize complex information and to convey issues in a clear, concise and constructive manner.
- Demonstrated ability to write in a clear and compelling manner.
- Demonstrated ability to develop information or communications campaigns from inception to completion and evaluation, including drafting of media releases and key messages.
- Demonstrated ability to establish and maintain collaborative working relationships with internal and external stakeholders.
- Ability to work independently as well as collegially and to develop and manage projects with multiple priorities to completion.
- Must be professional, demonstrate political acumen and diplomacy.
- Demonstrated understanding of the dynamics of the non-profit arts and culture sector.
- Demonstrated ability to take initiative and has the ability to identify trends in the community.
- Demonstrated proficiency and experience with virtual engagement through the use of Zoom and Teams as well as use of apps and social media (Facebook, YouTube, Twitter, blogs, etc.) with a track record of active use for communication purposes.
- Ability to occasionally adjust hours to accommodate evening or weekend public events and/or meetings.

**Qualifications**
- Degree in Arts Management, Public Administration, Community Development, Communications, Marketing, or other applicable field and 3 years’ experience in an arts and culture environment, or an equivalent combination of education and experience.

**Applications**

Education : Bachelor’s degree
Experience : 3 years to less than 5 years