Access Services Manager, Physical Sciences Libraries

**Date Posted**:05/23/2025
**Req ID**: 43057
**Faculty/Division**: Library
**Department**: Engineering Library
**Campus**: St. George (Downtown Toronto)

**Description**:
**About Us**:
The University of Toronto Libraries (UTL) system is the largest academic library in Canada and is ranked in the top five among peer institutions in North America. The system comprises 40 libraries located across three university campuses: St. George, Mississauga, and Scarborough. This diverse and extensive network of college libraries, special collections, and specialized information centres plays a pivotal role in supporting the teaching, scholarly, and research needs of nearly 100,000 students enrolled in a wide array of graduate, professional, and undergraduate programs.

UTL continuously evolves to meet the changing academic priorities and pressures at the University and within the broader landscape of higher education.

**About the Engineering & Computer Science Library**:
The Engineering & Computer Science Library (ECSL) is the second largest science library at UTL. It is the main library at the University of Toronto (U of T) for computer science and engineering collections and resources both online and in print. ECSL is deeply embedded into the engineering and computer science communities at U of T and librarians often partner with faculty and staff on teaching, research, and outreach initiatives. ECSL is a busy and popular place for students to meet and work together on their group assignments, making this library an active and vibrant hub of teaching and learning.

**About the Earth and Mathematical Sciences Libraries**:
The Earth Sciences Library (Noranda) is the main library at the University of Toronto (U of T) for botany, forestry, geology, and ecological evolutionary biology. With over 110,000 volumes, materials consist of books, periodicals, theses, and government and technical reports. Noranda provides a peaceful, quiet, and comfortable space for independent study. The Mathematical Sciences Library collection is focused on mathematics and statistics and contains over 40,000 volumes of monographs, serials, and theses. This library is embedded in the Department of Mathematics and is well-used by graduate and undergraduate students alike.

**Your Opportunity**:
Co-reporting to the Head of the Engineering & Computer Science Library (ECSL) and the Head of the Earth Sciences Library and the Mathematical Sciences Library, you will be a strong administrator, team builder and leader who provides senior level support in many administrative, operational, management and budgetary responsibilities. You will work with members of these three library teams to continue to build a culture that is welcoming and inclusive.

As Access Services Manager, you will provide overall leadership to permanent and casual unionized staff, including hiring, training, mentoring, supporting professional development, and scheduling staff. You will oversee the operation and delivery of fulfillment services and will take an active role in formulating and updating user-centered policies and procedures with a focus on equity, inclusion, and diversity. Informed by community consultation and operational statistics, you will recommend improvements to library services and spaces. You will work closely with the Facilities and Services team for all three buildings to ensure that library facilities are safe and well-maintained. You will also work with colleagues in the Library’s IT Department to ensure the smooth operation of computers and other technologies in the library. You will review and approve ECSL Classroom booking requests and will help to develop sustainability-focused plans for the three library’s services, facilities, and work processes.

**QUALIFICATIONS (MINIMUM)**:
**EDUCATION**:

- Undergraduate degree or an equivalent combination of education or experience.

**EXPERIENCE**:

- Minimum of 3 years of relevant experience.
- Experience supervising staff in a library environment preferred.
- Knowledge of the University of Toronto Libraries system, and the integrated library software, including the online catalogue is an asset.

**SKILLS**:

- Excellent oral and written communication skills
- Outstanding interpersonal skills
- Demonstrated commitment to equity, diversity, and social justice
- Proven ability to promote respect and inclusion by working successfully with a wide variety of people, and encouraging their participation and involvement
- Demonstrated commitment to user-centred services and to ongoing service improvement
- Excellent analytical and problem-solving skills
- Strong initiative and ability to manage multiple tasks and priorities effectively
- Demonstrated adaptability, creativity, and flexibility to adapt to different work environments and change
- Demonstrated commitment to innovation and continuous learning
- Expertise in managing projects

**OTHER**:

- Skills working in Microsoft Office 365 environments

**NOTES**:

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