Upfront Manager
5 days ago
**Upfront Manager - Dark Woods Brewing**
Dark Woods Brewing is looking for a passionate, experienced **Upfront Manager** to join our team. This role is all about creating an excellent customer experience while leading and motivating our front-of-house staff.
**What You’ll Do**:
- Oversee daily front-of-house operations, ensuring smooth service and a welcoming environment
- Manage, train, and schedule staff, fostering a positive and collaborative team culture
- Maintain high standards for customer service, quality, and cleanliness
- Work closely with ownership and back-of-house to ensure seamless communication and operations
- Handle customer feedback and resolve issues quickly and professionally
**What We’re Looking For**:
- Previous experience in hospitality, restaurant, or brewery management
- Strong leadership skills with the ability to motivate and support a team
- Excellent communication and problem-solving skills
- Organized, reliable, and able to thrive in a fast-paced environment
- Passion for craft beer, coffee and community
**Why Join Us?** At Dark Woods Brewing, we’re more than just a brewery—we’re a community space. We offer a fun, energetic workplace with opportunities to grow alongside our brand.
- Full-time, evenings and weekends as required
Pay: $18.00-$20.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Discounted or free food
- Store discount
Work Location: In person