Part Time Key Holder/manager On Duty

3 days ago

Mississauga, Canada LensCrafters Full time

GENERAL FUNCTION

The Part Time Key Holder/Manager on Duty creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

MAJOR DUTIES AND RESPONSIBILITIES
- Conveys a commitment to providing unsurpassed customer service to all customers and patients with every visit.
- Assists customers in selecting frames & lenses that are best suited for them. Suggests improvements & recommends solutions. Assists associates with difficult & complex areas.
- Anticipates problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get to root cause; strives to develop long-term solutions to problems.
- Performs work accurately & thoroughly as required. Demonstrates superior product knowledge.
- Strives to achieve exceptional results with every customer and patient every time.
- Serves as a responsible alternate store key holder.
- Brings associate opportunities to the attention of management directly & in a timely manner.
- Open and Close the store.

BASIC QUALIFICATIONS:

- Previous retail sales experience
- Manager on Duty experience
- Basic optical knowledge (Prefered not Required)

**Job Types**: Part-time, Casual

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay

Application question(s):

- What is your availability?

**Experience**:

- Retail Manager on Duty: 1 year (preferred)
- Sales: 1 year (preferred)

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