Learning Experience Manager

4 days ago

Abbotsford, Canada HelloFresh Full time

**About the Role**

**What you will be doing**:

- Define and lead the end to end learning product roadmap and strategy for HelloFresh Canada, with an initial focus supporting manager enablement within Field Operations
- Consult with customers within the business to develop an understanding of learner needs by conducting discovery calls to address learning requests
- Design, develop, and deploy tailored, scalable, and measurable learning solutions using diverse learning delivery mechanisms
- Manage projects of varying complexity with a multitude of audience sizes
- Collaborate with key cross-functional business stakeholders to build impactful, scalable, and integrated Ops and HR success measurements
- Support and champion internal processes standardization and refinement to drive continuous improvement
- Develop and deliver internal communications and train the trainer strategies to support network adoption of learning products
- Leverage project management tools and learning technology to aid in the delivery of learning products
- All other duties, as assigned

**At a minimum, you have**:

- A Bachelor’s Degree in Business, Instructional Design, Education, Human Resources, Marketing, Organizational Development, Psychology, Labor Relations, Consulting, Product/Project Management or related field and/or certifications in specific Learning & Development areas
- 5+ years in learning design or learning product/experience management, project management
- Demonstrated portfolio of learning experience designs and learning product solutions with measurable business impact
- Demonstrated ability to communicate, negotiate, consult, and educate key cross-functional stakeholders on learning initiatives within all levels of the organization
- Ability to prioritize personal or team workload due to changing business needs
- Demonstrated knowledge of instructor led and virtual learning tools, as well as learning methodologies
- Ability to think strategically and provide long and short term learning experience/product recommendations and solutions that can flex and scale with rapid growth
- Proven experience in stakeholder communications and in influencing cross-functional leadership at all levels of the organization
- Willingness to travel up to 25% as needed by the business
- Scheduling Flexibility (collaborating with partners across various time zones) due to business need

**What you’ll get in return**:

- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team

**COVID-19 Vaccination Policy**

The health and safety of all staff members at HelloFresh is our top priority. As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19.

Full vaccination against COVID-19 is proven to be a safe and effective tool in protecting our health and our communities. In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be fully vaccinated in order to access the office or to attend a HelloFresh sanctioned event located outside of the office.

JD1003

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