Partner Operations Lead

1 week ago

Toronto, Canada Block 64 Corporation Full time

Partner Operations Lead

Company Overview

Block 64 is an early stage software development and IT services company delivering elegant solutions to some of the most enduring business problems. Our products have been market tested and are currently deployed in large enterprise organizations globally.

We are about to take it to the next level and need your help to achieve our goal of becoming a leading IT asset management solutions provider. We are a savvy team of industry vets who like to have a little fun in the office but are also serious about customer service and helping our business customers reduce IT risk and save money.

Role Summary

Are you a technically minded person who understands network infrastructure and likes people, too? If so, we'd love to hear from you. Our team of experienced techies is looking for independent problem solvers who enjoy helping people. Attitude is favoured over experience, so long as you have the technical chops and are ready to roll up your sleeves. In this role you’ll be responsible for supporting all Partner Operations.

About the Position
- This is a full-time position based in our Liberty Village office in Toronto
- Competitive salary based on experience and relevant skills
- Full benefits and opportunities for additional incentive-based earnings
- Casual work environment with flexible working options

**Responsibilities**:

- Develop, own and manage the Microsoft Global Performance Scorecard
- Develop, own and manage the Regional Reseller Performance Scorecard
- Support on-demand reporting requests from partners and customers
- Develop, own and manage the Partner Direct Pipeline and coordinate presales activity as required
- Sales operations including management of partner customer CRM database
- Develop, own and manage multiple Campaign Performance Scorecards
- Provide weekly update to management on partner trends including a bi-weekly billing forecast
- Responsible for monthly Proof of Execution (POE) gathering and reporting
- Support month end billing processes as required
- Create Estimates to support partner proposal development and pricing discussion
- Recommend and implement internal Block 64 process and systems changes to support partner onboarding and management

Success Measures
- Timely and accurate reporting to partners and internal stakeholders
- Partner satisfaction relative to service level agreements
- Continuous improvement of internal systems and processes

Required Skills & Experience
- Strong analytical skills with the ability to communicate data driven insights to an executive audience
- Experience working with Microsoft CRM or similar customer relationship management tools
- Must have strong written and oral communication skills, be highly organized and self-motivated

  • IS Partner Sales Accelerator

    2 days ago

    Toronto, Canada Bell Canada Full time

    A leading telecommunications company in Toronto is seeking a Senior Manager for Partner Sales Acceleration & Operations. This role involves designing the partner strategy to enhance sales enablement and operational excellence. The ideal candidate has over 5 years of experience in partner strategy or business operations and possesses strong analytical and...

  • IS Partner Sales Accelerator

    2 days ago

    Toronto, Canada Bell Canada Full time

    A leading telecommunications company in Toronto is seeking a Senior Manager for Partner Sales Acceleration & Operations. This role involves designing the partner strategy to enhance sales enablement and operational excellence. The ideal candidate has over 5 years of experience in partner strategy or business operations and possesses strong analytical and...

  • IS Partner Sales Accelerator

    2 days ago

    Toronto, Canada Bell Canada Full time

    A leading telecommunications company in Toronto is seeking a Senior Manager for Partner Sales Acceleration & Operations. This role involves designing the partner strategy to enhance sales enablement and operational excellence. The ideal candidate has over 5 years of experience in partner strategy or business operations and possesses strong analytical and...

  • Operating Partner

    1 week ago

    Toronto, Canada Helia Capital Full time

    Helia Capital is a patient capital partner led by seasoned operators and anchored by a CEO who built his business from the ground up. Based in Toronto, we invest across Canada and the U.S. in small- and mid‑sized companies with strong differentiation, meaningful growth potential, and the ambition to scale. Join the Helia Capital Team We are seeking an...

  • Operating Partner

    1 week ago

    Toronto, Canada Helia Capital Full time

    Helia Capital is a patient capital partner led by seasoned operators and anchored by a CEO who built his business from the ground up. Based in Toronto, we invest across Canada and the U.S. in small- and mid‑sized companies with strong differentiation, meaningful growth potential, and the ambition to scale. Join the Helia Capital Team We are seeking an...

  • Operating Partner

    2 weeks ago

    Toronto, Ontario, Canada Helia Capital Full time

    Helia Capital is a patient capital partner led by seasoned operators and anchored by a CEO who built his business from the ground up. Based in Toronto, we invest across Canada and the U.S. in small- and mid-sized companies with strong differentiation, meaningful growth potential, and the ambition to scale.Join the Helia Capital TeamWe are seeking an...

  • Operating Partner

    2 weeks ago

    Toronto, Ontario, Canada Exa Capital Inc. Full time

    Role: Operating PartnerLocation: North America (Hybrid - Toronto, Ontario HQ)Department: Exa Enterprise Support Group - EESGReports to: CEO, Exa CapitalRole Type:Player-CoachAbout Exa CapitalExa Capital is a permanent capital holding company focused on acquiring and building vertical market software businesses. We take a long-term,...

  • Strategic Business Partner

    7 days ago

    Toronto, Canada Rogers Communications, Inc. Full time

    A leading telecommunications company in Toronto is seeking a Business Support Manager to partner with senior leadership. This role involves driving operational excellence, strategic planning, and executive reporting. The ideal candidate will possess strong analytical skills and a Bachelor's degree in business or related fields. Additional perks include...

  • Operating Partner

    6 days ago

    Toronto, Ontario, Canada Beacon Software Full time

    Beacon Software is a permanent capital holding company which acquires and grows essential businesses. We are a profitable series B+ firm that combines great technologists, operators and M&A professionals to accelerate the scale of the ambition of the dozens of businesses we own and operate. We are supported by capital from tier-1 venture capital, crossover,...

  • Partner Operations Analyst

    4 days ago

    Toronto, Canada SPS COMMERCE Full time

    **Description**: Who We Are Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers and building an ecosystem of tools, resources, and community. Developed by expert sellers, entrepreneurs, and marketplace veterans, our solutions support businesses at every...