Registrar

Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset?

Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills, to promote their independence, to enhance safety and mobility. We work closely with ophthalmologists, optometrists, and other health care professionals, by providing essential care on a referral basis in homes, workplaces and communities across the country.

We offer competitive salaries and benefits, flexible schedules, and opportunities for professional development and growth.

For more information about Vision Loss Rehabilitation Canada, please visit visionlossrehab.ca or call 1-844-887-8572.

**Position Title**: Registrar

**Location**: Mississauga, ON (or can work in the VLRC offices in Windsor, Barrier or Sudbury)

**Term**: Full-time, Permanent

**Reports To**: Manager, Healthcare Operations - Client Navigation

**Salary**: $22.10/hour

**Date**: 25 September 2025

**I. Scope and Summary of Primary Responsibilities**

**II. Essential Functions**

**This position entails, but is not limited to the following general responsibilities**:

- Within a distinct geographic area, completes the Common Triage Tool, and updates Registration and Eye Information pages within the electronic medical record.
- Assigns through the electronic medical record the required Services and Interventions and schedules appointments (Skedulo).
- Understands and able to provide information about VLRC services and resources.
- Flags urgent/critical situations to Supervisor or other designated staff.
- Ensures all client information is accurately entered into the electronic medical record a timely manner.
- Scans documents into the electronic medical record, using naming convention standards.
- Updates client status in the electronic medical record.
- Manages workload and electronic medical record caseload in effective and efficient manner.
- Maintains paper files in accordance with current policies and procedures.
- Provides administrative support to the managers and other team members as required.
- Provide back-up coverage to administrative staff as required.

**Relationships**
- Works both independently and collaboratively with the team and other departments.

**Problem Solving**
- Utilizes established business rules, service standards and practices, and ensures policy and procedures are followed in a timely fashion.
- Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes.
- Participates in a supportive team environment to meet the operational and team objectives.

**Decision Autonomy**
- Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks.
- Consults with supervisor on issues that are more complex or may require upper-level approval.
- Exercises judgment and tact when dealing with individuals and demonstrates sound judgment in when to elevate issues to the next level.
- Committed to maintaining privacy and confidentiality.

**Leadership**
- Manages interaction and information for potential and active clients who request service.

**Requirements**:
**III. Qualifications**

**Knowledge and Skill Requirements**
- Demonstrated organizational and time management skills.
- Sensitivity to the needs of persons with vision loss.
- Ability to effectively communicate verbally and in writing.
- Detail-oriented, with ability to enter data accurately.
- Knowledge of eye conditions and blindness prevention would be an asset.
- Knowledge of the psychosocial impact of vision loss would be an asset.

**Experience and Education**
- 3 years working experience within an administrative function.
- Proficient typing and keyboarding skills

**Work Environment**
- Ability to work flexible hours.

**Benefits**

Be sure to include a resume, cover letter, and mention how you heard about this opportunity.

We understand that not everyone brings 100% of the skills and experience for the role. If you possess similar experience to what we’ve listed above, we encourage you to apply. We believe that diverse experience, transferable skills, and passion are key

We thank all applicants for their interest in VLRC, however, only those selected for an interview will be contacted.

**Closing Date for Applications: October 12, 2025