Patient Care Coordinator

1 day ago

Nanaimo, Canada Resolute Health Corporation Full time

Coastal Sleep Homecare Services Inc. is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across British Columbia. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a full-time **Patient Care Coordinator** to join our team in** Nanaimo, BC**.

Working closely with clinicians and colleagues, this role is accountable for the administrative duties involved in the day-to-day operations of the clinic and includes responsibility for patient flow from 1st point of contact with the clinic including everything from greeting patients, arranging, and conducting sleep studies to working with insurance providers to ensure timely processing of claims.

**Key Accountabilities**:

- General office administrative duties including managing appointments for patients and clinicians, processing doctor referrals, maintaining clinic inventory, etc.
- Guiding patient through initial sleep study trial including preparing trial equipment, educating patients on proper use of equipment, submitting reports to physician’s office, and following up with physicians.
- Overseeing patient account including initial set up, facilitating insurance education, following up on warranty issues and processing accounts receivables.
- Perform data entry tasks.
- Confidentially manage patient accounts.
- Schedule patient visits and answer pre-visit questions, including billing questions.
- Discuss cost of service, insurance coverage, and payment options with the patient.
- Work as a team player to ensure each patient receives the best service possible.
- Maintain exam rooms for necessary supplies and materials. Ensure cleanliness.
- Schedule patient appointments and procedures according to established protocol.
- Greet patients and screen them for appropriate information.
- Inventory management (placing and receiving orders from vendors)
- Maintain/review patient records, charts, and other pertinent information.
- Respond to/refer incoming patient phone calls.
- Perform other related duties as assigned.

**Qualifications**:

- Ability to multitask, prioritize and work under pressure
- Interpersonal and organizational skills, excellent verbal and written communication with accuracy and attention to detail
- Ability to work both independently and as a team member
- Exceptional computer & data entry skills
- Experience in medical/other office administration an asset; no prior knowledge of Sleep Apnea is required
- Additional languages are an asset

  • Nursing Unit Clerk: Elevate Patient Care

    4 weeks ago

    Nanaimo, Canada Island Health Full time

    A regional health authority in Nanaimo is seeking a qualified Nursing Unit Clerk to perform clerical tasks in a patient care area. Responsibilities include coordinating appointments, transcribing orders, and maintaining patient charts. Candidates must have completed Grade 12, possess a Nursing Unit Clerk program certification, and have one year of relevant...

  • RN Patient Navigator

    4 weeks ago

    Nanaimo, Canada Island Health Full time

    A regional healthcare authority in Nanaimo, Canada, seeks a Patient Navigator to oversee client selection and care improvements. Candidates should have a nursing degree, registration in BC, and 3 years of relevant experience. Strong interpersonal, organizational, and teaching skills are essential, plus knowledge in digestive health. The role requires direct...

  • Branch Care Coordinator

    3 days ago

    Nanaimo, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Patient Assistant

    5 days ago

    Nanaimo, Canada Wellington Medical Clinic Full time

    At Wellington Medical Clinic, we are very passionate about delivering very high-quality patient care. We value team work, respect, accountability and work excellency. We are a busy Family Practice Office that fosters a positive and supportive environment. *Position Summary: - Coordinate patient care through the clinic -checking in, prepping, escorting to...

  • Psychiatry Unit Clerk

    4 weeks ago

    Nanaimo, Canada Island Health Full time

    A regional health authority is seeking a Nursing Unit Clerk to perform various clerical duties in a patient care area. Responsibilities include processing physicians' orders, coordinating patient appointments, and maintaining patient statistics. Ideal candidates should have a Grade 12 education, completion of a Nursing Unit Clerk program, and strong...

  • Medical Office Assistant

    2 weeks ago

    Nanaimo, Canada Nexus Patient and Community Care Society Full time

    **Office duties include taking phone calls, scheduling/booking, electronic filing/scanning of patient records.** **Medical duties including patient measurements, point of care testing, and cleaning/preparation of examination rooms prior to visit.** **Skills And Abilities** - Knowledge of medical terminology. - Knowledge of general office procedures and...

  • Surgical Care Nurse — Independent, Impactful Patient Care

    2 weeks ago

    Nanaimo, Canada Island Health Full time

    A regional health authority in Canada is seeking an experienced Surgical Care Nurse to join a multidisciplinary team. The successful candidate will assess, plan, provide, and evaluate nursing care for assigned patients, ensuring patient safety and quality care in a surgical environment. Applicants must be registered nurses with post-basic education in...

  • Health Care Aide

    4 weeks ago

    Nanaimo, Canada Nanaimo Seniors Village Full time

    A local nursing home in the Regional District of Nanaimo seeks a caring individual to provide essential support to patients. The role requires a Health Care Aide Certificate and includes various responsibilities such as serving meals, assisting with personal care, and transporting patients. Candidates must demonstrate strong interpersonal skills and the...

  • Health Care Aide

    1 week ago

    Nanaimo, Canada Skillmax Health care Ltd Full time

    **About us** **Skillmax Health Care Ltd is a full-service Staffing Agency whose mission is to help LTC Homes & Hospitals find skilled Nurses and PSWs to meet their emergency, temporary or long-term, contract or permanent staffing needs.** Skillmax Health Care is seeking Health Care Aides who can perform patient intake and monitoring. We're looking for...

  • Link to Treatment Care Coordinator

    7 days ago

    Nanaimo, Canada Hollyburn Family Services Ltd. Full time

    Hollyburn Family Services, recognized as a Great Place to Work**Canada, embodies a commitment to serve, nurture, honor, and lead. We are seeking a compassionate and skilled **Link to Treatment (L2T) Care Coordinator** to join our team in helping individuals who are newly diagnosed with HIV/HCV access care and treatment. This role is responsible for...