Supervisor - Rampe Services

2 weeks ago

Dorval, Canada Air Transat Full time

**Job Description**:
The incumbent is responsible for the supervision and ensuring the proper functioning of ramp service operations and ensuring that they meet Air Transat's high standards and safety requirements. As an ambassador for the Company, the Supervisor will also promote and maintain a safety culture at all times.

**JOB RESPONSIBILITIES**
- Supervise the work teams for ramp services;
- Ensure compliance with Air Transat's airport policies and procedures regarding the treatment of baggage, both in terms of arrivals and departures.
- Conduct station inspections in accordance with company programs, identify corrective actions and ensure their implementation;
- Provide coaching and mentoring to operational teams
- Manage station delays, emergency events and irregular operations
- Work closely with airport authorities, government agencies
- Managing various reports related to ramp services

**Qualifications**:

- High school leaving diploma or equivalent related to industry
- Speciality: minimum of (5) years pertinent experience in the airline/aviation industry as a ramp agent and/or team leader in the ramp services.
- 2 year’s experience in employee management
- Familiar with Transport Canada airline regulations, CBSA and USCBP regulations
- Extensive experience with above and below the wing operations
- Excellent organizational and problem-solving skills.
- Recognized leadership and team spirit.
- Strong focus on customer service in line with company values
- Sense of leadership, diplomacy, and team spirit
- Excellent communication skills in French and English (both oral and written)
- Flexible and available to work different shifts according to operational needs (day, evening, night, weekend and holiday
- Must be able to obtain and maintain a RAIC card
- Must hold a class 5 driver’s licence
- Must obtain and maintain an DA ramp permit
- Be able to lift heavy loads and do extensive walking
- Computer systems: Microsoft Office

Additional Information

**Employment Equity

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