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Clerk 1, Family Medicine

3 weeks ago

Ottawa, Canada Bruyere Academic Family Health Team Full time

**POSITION TYPE**: Permanent, Full-time, Day, 75 hours / pay period, 1.0 FTE
**SALARY SCALE**: $26.008 to $29.870 per hour
**CLOSING DATE**: 2024 - 10 - 11*

**Why should I join Bruyère?**

**At Bruyère, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère, where compassion and innovation meet to make each life better.**

**What is in it for me?**
- Competitive benefits program OR generous percentages in lieu of benefits and annual leave.
- Defined benefit pension plan (when applicable)
- Wellness program and on-site gyms
- Employee perks program
- Mental health support through our Employee and Family Assistance Program
- Professional development and learning opportunities

**What would my role be?**

Reporting to the Supervisor, Family Medicine Center, you will act as the receptionist for the family medicine clinic. Your main tasks will include:

- Answer the phone and triage and direct calls appropriately.
- Greet and register patients and enter their records into the electronic medical record.
- Action requests from the clinic providers.
- Schedule patient appointments and create provider schedules.
- Enroll patients into government programs.
- Receive and sort mail, faxes and electronic communication, as well as scan documents into the electronic medical record.
- Maintain clinic supplies and support the team environment for primary care.

**How do I qualify?**

Required:

- Completion of a High school diploma
- Minimum of one (1) year of clerical or switchboard experience

Preferred:

- Recent work experience as clerk/receptionist in a family medicine center.

**What skills should I possess to succeed in the role?**
- Excellent verbal and written communication skills
- Able to maintain confidentiality of patient information.
- Able to work with little supervision.
- Able to work in an inter-professional team environment.
- Able to prioritize and be flexible in a very active work environment.
- Accuracy and attention to detail
- High level of professionalism with patients, staff and public
- Intermediate computer skills
- Advanced knowledge of medical terminology.

**About Bruyère**

Bruyère is Eastern Ontario’s leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.

Bruyère has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.

**Additional Information**

Bruyère promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All Bruyère employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.