Assistant Manager

**SALON ASSISTANT MANAGER (Fuzz Wax Bar)**

**OVERVIEW**

We are a fast-growing wellness brand, looking for passionate leaders. If for you, coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience is paramount, and you’re ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection, this position might be the ideal fit. If you are looking for a position to allow you to take on new challenges and where in the absence of the Store Manager, where you will assume all managerial duties and where your performance will be measured by your ability to drive sales and maximize profit goals, then you can imagine, you’ve come to the right place.

At Fuzz, we are experts in our craft who continually adapt and innovate to provide the most transparent, supportive and streamlined client experience in the business; membership-based wax services.

Our brand is the expert of all things waxing, including wax-care products empower and strives to better everyone’s well-being and hair removal routine.

We are passionate by our craft and we continually innovate to provide the most transparent, supportive and streamlined client experience in the business with our membership-based wax services.

**RESPONSIBILITIES**
- Coaching, and motivating your team to drive sales and deliver exceptional customer experience
- Ensuring high levels of customer satisfaction by being knowledgeable on all products and services offered, and teaming up with the team to provide outstanding service from start to finish
- Delivering sales, customer experience, merchandising, visual, loss prevention, inventory management and operational excellence
- Act as a partner between members, clients, Frontlines, Fuzzologists and store leadership
- Maintains an awareness of all things Fuzz, from marketing initiatives, member’s perks, policies and procedures, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment

**QUALIFICATIONS**
- Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and wax-care products and services
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing service environment
- Ability to report on results and to coach and empower team to success
- Ability to work without necessary supervision and deliver high results
- Strong cognitive skills, including decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability - Schedule includes a minimum of 2x opening shifts and 2x closing shifts every week and requires working on weekends

**WHAT FUZZ OFFERS**
- Salaried full-time position with competitive wages
- Predictable schedule, thanks to a membership-based clientele
- Employee benefits program
- Complimentary waxing
- 20% off Fuzz products and 15% off all other retail
- Fuzz referral program
- Full Fuzz training and ongoing learning
- Professional growth opportunities

**Salary**: $41,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Saint-Michel, QC H2J 2L2: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person