Corporate Travel Agent

2 weeks ago

Vancouver, Canada Worldgo Travel Management Full time

Worldgo Travel Management has an exciting opportunity for a **Corporate Travel Agent **to join our team. Advance your career in a young and empowering organization, with a people-first corporate culture If you’re looking for a challenging but fun career in travel, with plenty of opportunity for growth, then look no further than Worldgo. **This is a hybrid role with 2 days a week in the office and 3 days a week from home.**

**Responsibilities include**:

- Work with your team to proactively manage a portfolio of corporate clients
- Work with your clients on their day-to-day travel needs and account requirements
- Research and advise best options for your clients’ various travel requests
- Construct accurate and detailed client reservations using Amadeus
- Process exchanges and refunds to client reservations using Amadeus
- Update and build traveller and company profiles
- Work with clients on personal travel needs through our Vacation Club
- Work on custom groups, meetings & events, and incentive trips for clients where needed
- Actively participates in industry training and product knowledge sessions

**Skills and Qualifications**:

- 3+ years of travel consultant experience (corporate preferred but not necessary)
- Experience using a GDS (Amadeus and/or Sabre preferred but not necessary)
- A solid understanding of domestic, transborder and international airfares, routings and travel destinations
- Ability to multitask in a fast-paced team environment
- A basic knowledge of industry procedures for ticketing, exchanges and refunds
- A customer advocate with excellent listening skills to fully understand customer requirements and pain points
- Willingness and passion to quickly learn the skills and knowledge you don’t currently possess
- Strong understanding of Microsoft Office

**Compensation Package**:

- Competitive salary with monthly incentives
- Comprehensive medical and dental benefits
- RRSP matching program
- 3 weeks paid vacation and additional FLEX days
- Great travel perks and discounts

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Travel Agent: 3 years (required)

Work Location: Hybrid remote in Vancouver, BC V5X 3T3

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