Full Time Parts Counterperson

2 weeks ago

Ottawa, Canada Surgenor Truck Group (Ottawa) Full time

In business for over 50 years, the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team.
We pride ourselves in helping our staff grow both professionally and personally with our top-notch management team and on-going training. A good work life balance is something we strive to deliver. We have a history of long-term staff retention, which is a testament to the way we do business and the value we place on each and every employee.
Surgenor Truck Group in Ottawa needs your help to meet consumer demand for quality vehicle service and repair by you joining our team as a **full-time Heavy Truck Parts Counterperson **for day shift or possible Monday to Thursday night shift position.
We are a busy Mack/Volvo and Isuzu Trucks dealer who are committed to ongoing development of training paths for technical advancement.
If you are an enthusiastic and customer-oriented individual with knowledge of heavy duty truck parts, this could be the role for you
**Duties & Responsibilities of Parts Counter Sales include**:

- Processing orders and requests for parts by providing accurate, courteous and professional service to telephone, electronic and over-the-counter customers
- Preparing customer orders and handle product returns
- Assisting Parts Manager in daily operations including maintaining inventory, stock levels and assisting on other duties
- Processing payment transactions and handle cash on a daily basis
**Preferred Education & Qualifications**:

- 2 years of applicable experience in a similar role
- Bilingualism is an asset
- Excellent knowledge of heavy duty truck parts
- Exceptional customer service and communication skills
- Ability to use various computer programs
- Strong organizational and multi-tasking skills with the ability to work in a fast-paced environment
- We offer a competitive compensation package complete with benefits and abundant opportunities for advancement.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
Schedule:

- 8 hour shift
COVID-19 considerations:
All mandated COVID protocols are in place.

Application question(s):

- Are you able to use a computer?

**Education**:

- Secondary School (required)
**Experience**:

- related Parts: 2 years (required)

**Language**:

- English and French (preferred)

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