Manager, Pharmacovigilance

**Location**:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

Manager, Pharmacovigilance is responsible for supervising the Pharmacovigilance team at SDMSHN.

Principal Accountabilities
- Provide guidance and direction to the Pharmacovigilance team, in daily activities
- Responsible for assessing existing processes and procedures and identifying opportunities for improvement
- Responsible for creating new processes and procedures to support new PSP programs
- Liaise with pharmaceutical companies, internal and external stakeholders.
- Responsible for updating any internal documentation to support new PSP programs and existing PSP program changes.
- Responsible for ensuring that all non-conformances associated with reporting of late cases are completed on time
- Collaborate with internal stakeholders to investigate late cases.
- Support Pharmacovigilance training to new colleagues.
- Develop and deliver tailored PV training, as needed.
- Under the direct supervision of the Manager, assist with internal audit support, and preparation for 3rd party audits.
- Assist in PV activities such as Safety Report creation, reconciliation and Source Data Verification
- Assist Sr. Manager as required.

Qualifications and Skills
- Professional degree and/or advanced graduate degree in Health Sciences
- Three (3) to five (5) years of previous experience working with Pharmacovigilance requirements
- One (1) to three (3) years of previous leadership experience
- Excellent organizational skills and with strong and proven attention to detail
- Critical thinking skills often utilized to focus on root cause and opportunities for improvement
- Analytical skills to assess processes and procedures
- Ability to work with strict timelines and handle multiple priorities
- Excellent communication and facilitation skills & the ability to work at all levels of an organization
- Excellent customer service skills to deal with client questions, sometimes under difficult circumstances
- Excellent computer skills (Microsoft Office, etc.) and prior experience with a Pharmacovigilance reporting software an asset
- Flexibility and ability to embrace changes, whether reflective of new responsibilities or changing business needs
- Ability to build relationships and work collaboratively in a team environment
- Proven ability to manage teams

**Why work at Shoppers Drug Mart?**

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through _Academy_.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

**How You’ll Succeed**:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

**Employment Type**:
Full time

**Type of Role**:
Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.