Retail Sales Associate

Meet Find

Find is a social enterprise with two goals: providing essential furnishings free of charge to individuals and families who are moving out of homelessness through Housing First, and supplying low-cost, quality furniture and housewares for sale to the public.

Find is looking for a passionate and excited Retail Sales Associate to join our retail store team. This position works out of Find Edmonton at 5120 122 street in Edmonton, Alberta.

**About You**

At your core, you should be passionate about helping people. We work with a diverse group of people to help our most vulnerable friends transition out of homelessness and into their new home through the Housing First program and human connection is a must. You have a positive attitude, love working with different types of people, like to get a work out in while you work and have great attention to detail.

**What You’ll Do**

This role is responsible for day-to-day operations - providing customer service, working with merchandise, performing transactions and supporting the rest of the Find team as needed. This includes but is not limited to:

- Approach sales as an ambassador for the primary mandates of FIND and the goal of ending homelessness in Edmonton
- Assist customers to make selections by building customer confidence, offering suggestions, providing information and ensuring consumer awareness
- Process payments by totaling purchases, processing cash, debit, and credit purchases as well cashing in and out during shifts
- Complete sales related processes at cash desk - gift certificates, in-store credits, and recording sales information
- Follow processes and complete transactions accurately, arranging for take away, customer pick-up, or delivery, etc
- Assist with carrying out products (sofas, tables, chairs, artwork, etc) with a dolly or by hand
- Assist in pricing, stocking, and display of merchandise on retail floor
- Clean furniture, fixtures, floors, and assigned areas inside and outside of building
- Set up, maintain, and clean/sanitize cash desk for each working day
- Help to ensure a safe and secure opening, operation, and closing of the store each day
- Follow OH&S and COVID protocols
- Provide great customer service
- Assist customers with in-store purchases and donation questions (loading/un-loading of vehicles)
- Inspect all donated items that come into our warehouse and taking items to their appropriate areas in a timely manner.

Other duties as required.

**Must Haves**
- Minimum of High School or GED equivalent.
- Proficiency in modern technologies and web-based programs and apps
- Open and transparent communication skills - written and verbal
- Availability Monday-Sunday to work up to 20 hours per week
- Ability to work in steel toe shoes/boots
- Ability to lift up to 50 lbs
- Solid analytical, critical thinking and problem-solving abilities
- Clear criminal record check

**Nice To Haves**
- Experience and understanding of Indigenous culture and traditions is an asset.
- Working knowledge of the state of homelessness in Edmonton and across the country is an asset.
- Experience working in retail environment

**Find’s Work Culture**
- Innovative - innovative and outside of the box thinkers
- People-oriented - supportive and open
- Team-oriented - cooperative and collaborative
- Fun and Focused - We work hard, and we play hard
- Goal-oriented - We will end homelessness in Edmonton.

**Company Website**

**COVID-19 Precaution(s)**
- Mandated masks
- Proper PPE at all times
- Heightened sanitization protocols
- Department separation
- Updated policies and procedures upon request