Property Manager

**Job Title**:Property Manager

**Reports To**:Director, Residential Property Management

**Department**: Residential Operations

**Position Summary**

This position will be located within Vaughan Metropolitan Centre, _The Millway_ is a 460+ rental apartment community that will feature rental suites that accommodate different lifestyles and budgets, resort-quality amenities, and offer an elevated service experience through technology and lifestyle programming.

**Responsibilities**:

- Promote a strong sense of community by maintaining an overall focus on enhancing the customer experience
- Professionally and courteously handle all inquiries, feedback, complaints, or concerns from residents (current and perspective) and follow up accordingly
- Act with integrity and demonstrate support for our core values
- Be responsible and accountable for the leadership, development, supervision and activities of all resident services site staff, service providers, and contractors
- Develop action plans, establish goals, motivate a team to meet and exceed their goals, and adjust plans when necessary
- Ensure effective communication with residents, consistent with their expectations
- Oversee marketing, leasing, and overall resident experience at the property
- Provide input for planning and budgeting inclusive of annual budget preparation, reforecasting, management plans, performance reports, and variance reports
- Work with colleagues to coordinate month-end duties and responsibilities including suite pre-inspection and scheduling of contractors and staff for turnover of suites
- Perform regular and proactive inspections of the property and make recommendations as required
- Other duties as assigned

**Required Skills/Experience**:

- Possess exceptional communication and interpersonal relationship skills
- High degree of diplomacy, integrity, discretion, and confidentiality
- Leadership abilities to inspire a team to achieve greatness
- High degree of initiative, agility, creativity, and flexibility
- Ability to work with a diverse group of people and interests

**Academic/Professional Requirements**:

- Completion of (or working towards) Property Management Designation is considered an asset
- 3+ years of management experience with multiple reports
- Knowledgeable with the Residential Tenancy Act and the tribunal process
- Intermediate knowledge of MS Office (Word, Excel, and PowerPoint) and Yardi is considered an asset

**Values**

The Property Manager must be **_client focused_**, advocate and communicate a positive image of the company, both internally and externally. The Property Manager shall take **_accountability_** for decisions made and conduct oneself in a respectful and ethical manner in representing the Trust’s interests. The Property Manager shall demonstrate **_entrepreneurialism_** and behave like an “owner” in carrying out daily tasks and responsibilities, demonstrating creativity and resourcefulness in achieving desired results. The Property Manager is expected to be a **_team player_** and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goal.
- We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday
- On call

Work Location: One location