Sales Associate

**JOB DESCRIPTION**

**Sales Associate**

**Summary**

The Sales Associate is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.

**Core Competencies**
- Customer service oriented;
- Welcoming, professional and attentive to the needs of our customers;
- Strong listening and communication skills;
- Proficient with computers, able to learn new software and processes;
- Mature, responsible with sound decision-making skills;
- Retail, sales or customer service experience is a great asset;
- Construction or home renovation knowledge is an asset.

**Responsibilities**:

- Ensure that every customer experience exceeds the customer’s expectation;
- Proactively provide Home Hardware customers with expertise and assistance;
- Quote basic projects, follow up on leads and close sales;
- Use computer software to develop deck, fence and garage packages;
- Promote add on sales, product benefits and services such as installation;
- Increase product knowledge and provide advice for customers and appropriate products;
- Inform customers of current promotions and Aeroplan;
- Other related responsibilities as directed by supervisor.

This position reports to the **General Manager, **and **Assistant Store Manager.**

**Job Type**: Fixed term contract

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift

Ability to commute/relocate:

- Minden, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- retail: 1 year (preferred)

Work Location: In person