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Retail Merchandising and Inventory Analyst

3 weeks ago

Toronto, Canada Lindt & Sprungli Full time

Reporting to the D2C Retail Merchandising and Inventory Manager, the Retail Merchandising & Inventory Analyst is responsible for supporting merchandising operations and overseeing day-to-day retail inventory processes to enable effective in-store execution and drive seasonal performance.
This role plays a key part in ensuring inventory accuracy, managing product allocations, and executing promotional and merchandising initiatives in alignment with retail goals.
Key Responsibilities
- Maintain and optimize parameters in the point-of-sale system to ensure seamless retail operations
- Coordinate merchandising initiatives and communicate execution details to store teams
- Monitor open store orders and follow up to ensure timely resolution
- Lead short-dated and excess inventory processes by escalating priorities and tracking consumption
- Analyze historical data to inform seasonal product allocations and manage initial store load-ins
- Deliver in-season performance insights and make recommendations based on shipments, sales, and allocation results
- Support cycle counts by preparing materials, resolving issues, and producing inventory adjustment summaries
- Manage merchandising administrative tasks including maintaining the order guide and resolving store-level issues
- Oversee promotional setup and execution within the POS system, ensuring timely approvals and troubleshooting
- Analyze weekly sales, sell-through, and discounting to support seasonal planning and forecasting
- Collaborate on post-mortem reviews and recommend process improvements for future planning

**Qualifications**:

- Two to three years of experience in inventory management, preferably in a retail environment
- One to two years of experience in merchandising or category management
- Experience working in a seasonal business, ideally in confectionery or consumer packaged goods
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Experience using SAP is an asset
- Strong analytical, organizational, and mathematical skills
- Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
- Excellent communication and problem-solving abilities
- Proactive, detail-oriented, and able to balance big-picture thinking with execution

Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.
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