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Opportunity for Parts Technician

3 weeks ago

Charlottetown, Canada Universal Truck and Trailer Full time

**PARTS TECHNICIAN**

Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck and trailer dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island.

We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RV's. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.

**Responsibilities**:

- Greet customers via drop-ins or phone
- Provide timely responses to customer inquiries
- Obtain purchase orders, provide estimates and seek/provide Parts ETA
- Point of sale cash transactions
- Charge Parts to RO accurately and with complete information
- Update RO with accurate Parts ETA
- Alert Service when Parts arrive
- Maintain records of orders and the amount, type and location of parts and supplies on hand using manual or computerized inventory system
- Seek alternate sources for out-of-stock items
- Inventory management
- Participate in annual or cyclical inventory counts
- Contribute and participate in all 5S initiatives

**Qualifications**:

- Possess excellent customer service skills
- High attention to detail
- Knowledge of MS Office suite, ADP/CDK or other shop software considered an asset
- Truck industry experience preferred.
- Bilingualism would be an asset
- Previous experience in Parts role considered an asset

**What We Offer**:

- Salary: $40K - $50K depending on experience
- Quarterly bonus
- Registered retirement savings plan with company match
- Health, dental, vision and prescription benefits
- Life insurance
- Disability benefits
- Maternity leave top up program
- Paid vacation
- Paid sick time
- Shift premiums
- Fitness reimbursement program
- Paid training
- Clothing allowance program
- Employee recognition program
- Company discounts
- Excellent training programs

To learn more about our products and services, click here.

**_Universal Sales Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees._