Guest Services Representative, Part-time, Tic

3 days ago

Gananoque, Canada Shorelines Casino Thousand Islands Full time

Shorelines Casino Thousand Islands is seeking qualified individuals interested in furthering their career as a **Guest Services Representative**. As a Guest Services Representative you’re one of the first points of contact for our valued guests so this is your time to shine Exercise your fabulous customer service skills and can-do attitude in a fast-paced, fun environment From greeting and getting to know the names of our guests, providing information on events and special promotions to promoting our AXIS Rewards program, you are in charge of creating Great Experiences and Memories for everyone who walks into Shorelines Casino Thousand Islands.
- 1+ years of customer service experience;
- High School Diploma
- Exceptional interpersonal and communication skills
- Knowledge of MS Office (Word, Excel and Outlook)
- Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and associates
- Maintain professional business confidentiality as required
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
- The ability to successfully obtain and maintain Gaming Assistant Registration with the AGCO
- Shorelines will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to advise in advance if accommodation is required._

**Job Type**: Part-time

**Salary**: From $22.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Work Location: One location

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