Manager, Housing Focused Street Outreach

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20287

Manager, Housing Focused Street Outreach
Healthy & Safe Communities Department
Housing Services Division
[Enter Location Address here]

NUMBER OF VACANCIES: 1 Full-Time Regular

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 8
- SALARY/HOUR: $61.496 - $73.427 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Permanent

Job Description ID #: A13975

**Vaccine Verification - **As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

The Healthy & Safe Communities Department is committed to its people and is dedicated to building a strong and healthy community. We are passionate about making a difference and are recognized for our excellence. We offer a respectful and supportive workplace that provides life-long learning opportunities, leadership, innovation and performance excellence.

**SUMMARY OF DUTIES**

Reporting to the Director, Housing Services, the Manager, Housing Focused Street Outreach works collaboratively with other leaders to provide strategic leadership, through subordinate management, to a multi-functional workforce engaged in planning, policy development, implementation, monitoring and evaluation of housing and homelessness programs and other human services in the City of Hamilton. This manager will oversee the Housing Focused Street Outreach work including coordination across divisions and departments as it relates to encampment response. This includes the shared responsibility for planning, development and evaluation of housing and homelessness programs within the homeless serving sector and other related human service programs. The Manager will ensure that programs are effectively administered and delivered within the standards,. The Manager will co-ordinate the City’s encampment response including engagement with stakeholders in the development of local strategies and workplans that identify and confirm community needs and articulates strategies to meet identified service demands. They will prepare business plans and performance measures to support the development and evaluation of immediate and long-term service delivery strategies consistent with a human centred approach. In addition, the Manager will support the corporate culture and Corporate and Departmental priorities, preparing reports for City Council, stakeholders and the community.

The Manager will participate in Healthy & Safe Communities emergency preparedness planning, development and training and responds to all municipal emergencies as requested.

**GENERAL DUTIES**

Provides strategic oversight, planning and identifies opportunities for improvement in provision of housing focused street outreach.

Provides coordination and leadership to the City’s response to encampments.

Works collaboratively cross-divisionally and cross-departmentally in the development and implementation of an inclusive human rights-based approach to encampments and unsheltered individuals.

Provides leadership to the Housing Services management team in the planning and development of major initiatives that impact client service delivery within the City of Hamilton related to housing and other human service areas.

Leads an effective team, providing coaching and advice to subordinate supervisors to optimize performance in a changing social services environment. Directly manages a team of professional staff. Ensures programs and work is technically supported, effectively administered and delivered within the standards, allocations and mandates of all pertinent Federal, Provincial and Municipal and Corporate legislation, policies and procedures.

Responsible for the oversight and successful planning, project management and implementation activities for major initiatives from provincial or federal bodies that impact internal operations.

Monitors, analyzes and interprets regulatory changes and data relevant to program such as provincial legislative changes, reports and data on a multi-year basis to establish the impact on staf