Automotive Repair Technical Advisor

1 week ago

Matane, Canada Villeneuve Ford Inc. Full time

Durée de l'emploi: Permanent
- Langue de travail: Français
- Heures de travail: 40 hours per week
- Education:

- Expérience:

- **Education**:

- Secondary (high) school graduation certificate
- or equivalent experience
- ** Work setting**:

- Private sector
- Automobile repair services
- ** Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- ** Supervision**:

- Working groups
- ** Computer and technology knowledge**:

- Internet
- ** Area of work experience**:

- Marketing
- ** Specialization or experience**:

- Employee engagement
- ** Area of specialization**:

- Technical support
- ** Security and safety**:

- Driver's validity licence check
- ** Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
- ** Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- ** Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Experience**:

- 3 years to less than 5 years
- ** Health benefits**:

- Disability benefits
- ** Financial benefits**:

- Group insurance benefits
- ** Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- Other benefits

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