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People Generalist

2 weeks ago

Toronto, Canada GroupM Full time

**POSITION**

**People**Generalist**

**ORGANIZATION**

Agency

Wavemaker/Mindshare TBD

Department

People & Culture

Reporting to

MD, People

**IMPACT**

The Generalist collaborates with the People team to provide essential HR services and support to mid-level and junior managers across the media agency. This entry-level Business Partner role focuses on various HR functions, including employee relations, internal mobility, organizational effectiveness and learning and development, to help ensure a positive and productive workplace.

**KEY ACCOUNTABILITIES**

**Talent Acquisition & Onboarding**
- Supports Talent Acquisition efforts by assisting with job requisition entries.
- Gathers feedback on the onboarding of non-managers and identifies areas for improvement.

**Workforce Planning & Resource Management**
- Supports People Business Partners in gathering data on staffing needs and attrition rates.

**Performance Management** & Development**:

- Assists with performance management processes, such as tracking performance review deadlines and collecting feedback.
- Supports managers with Performance review and management guidance and completion.
- Works with People team in gathering data, preparing reports and presentations on performance management metrics for client group.

**Talent Management**
- Supports talent management initiatives by assisting with data collection, program logistics, and employee communications.
- Gathers feedback from employees on talent programs and identifies areas for improvement.
- May assist with the coordination of mentorship or career development programs.

**Employee Relations**
- Responds to manager inquiries regarding HR policies and procedures.
- Guides managers on team dynamics and management.
- Assists with employee relations issues, gathering information and documentation.
- Supports the implementation of employee relations initiatives.

**Compensation & Benefits**
- Consults with managers on employee leaves
- Assists with gathering data for salary benchmarking and analysis.

**Culture, Values & Engagement**:

- Assist in the implementation of initiatives to enhance employee engagement and contribute to a positive work environment.

**Client Relationship Management**
- Internal: Builds rapport and positive working relationships within the People team and with assigned client groups. Participates actively in team meetings and events.
- Consistently responds to stakeholder requests in an accurate, timely and professional manner.
- External: Develops an understanding of the agency's external client landscape. May have limited interaction, primarily through observation and supporting senior team members.

**Strategic HR Initiatives**
- Supports the implementation of HR projects and initiatives.
- Conducts research and gathers data to support HR initiatives.
- Stays informed about HR best practices and legal requirements.

**COMMUNICATION**

**Corporation/Department**

External

Designated client groups
- Under 10 clients, Tier 3 and 4 client alignment

**Department/Position**

Internal

Up to mid level Managers, HR Team Members, Exposure to Executive level where some transactional support may be needed.

**JOB REQUIREMENTS**

Education
- Level
- Completion of HR program or equivalent related experience.

Computer
- Skills
- Microsoft Office: Excel, Word, PowerPoint, Outlook, Teams
- Ability to learn and adapt to new software & systems

Key Knowledge, Skills and Abilities
- Demonstrates an understanding of HR terminology, principles and issues related to this skill and applies knowledge to help solve HR problems/issues.
- An understanding of how the business operates and how HR impacts business results.
- Effective communication skills and the ability to build rapport with individuals at all levels within the agency.
- Keeps current HR best practices and employment legislation.
- A high degree of initiative for managing projects.
- Strong organizational and time management skills.
- Ability to handle confidential information with discretion.
- Detail-oriented with the ability to manage multiple tasks simultaneously.
- Proactive and self-motivated with a strong desire to learn and grow in the HR field.

Professional Experience
- Minimum 2 years in an HR assistant or generalist role.

**JOB FAMILY AND LEVEL COMPETENCIES**

**HR Business Partnering**
- Consistently responds to stakeholder requests in an accurate, timely and professional manner.
- Seeks to have a good understanding of (internal and external) customers' needs and begins to develop the skills necessary to help customers understand business challenges.
- Seeks to understand the organisation's processes, objectives and challenges as well as their impact on the business.

**CORE**COMPETENCIES**

**Accepts Responsibility**
- Demonstrates commitment to grow, coach and mentor team members. Consistently addresses and takes corrective action when targets are not met. Manages and accepts responsibility for team performan