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Assistant Food

3 weeks ago

Banff, Canada Banff Jasper Collection by Pursuit Full time

What will be your daily pursuit?:
Driving Banff Gondola Food and Beverage outlets to world class dining destinations

What perks can you expect?:

- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- A safe work environment with structured COVID procedures and vaccination policies
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

- The Assistant Outlets Manager, Northern Lights (NL) & Castle Mountain Coffee Company (CMCC) will build NL and CMCC to a clean and family friendly restaurant
- Improving the execution and level of daily tasks (buffet service & execution, cleaning of tables, bussing and restocking of shelves)
- Achieve revenue and profitability targets
- Manage inventory
- Ensure effective reporting to Food and Beverage Manager and communication to greater team
- Build a high functioning and positive team
- Continuous improvement of guest and employee experiences, create the “WOW” experience
- Develop consistency within NL & CMCC offerings
- Follow and improve standards based on guest needs and wants
- Daily inspections on cleanliness and organization
- Attention to detail: train the team to see NL & CMCC from a guest’s perspective
- On the spot guest service resolution
- Create proper service standards, procedures, key notes when speaking to guests, clearing tables and moving through the buffet line within the outlets
- Demonstrate positive body posture and language
- Ensure food quality is following the guidelines set out by Food and Beverage Manager & Executive Chef
- Daily reports on promos, unsatisfied guests and feedback
- Work as one unit with the Back of House - one team, one food and beverage department
- Help support all areas within the Gondola - keeping in mind ‘one guest - one experience’

What skills and experience do you need for this job?:

- 5+ years of experience in the food and beverage industry
- Diploma/ Degree within Hospitality focusing in Food and Beverage is an asset
- Experience building relationships and working on teams across all levels of an organization
- Experience with opening a new concept and restaurant ability to take ownership and drive results
- Proven track record in maintaining a high level of standards within the organization on and off the floor
- Effective communicator and able to implement and uphold service standards
- Understanding of financial statements, and forecasting with an ability to control expenses
- Driven to fostering a team building environment and creating positive guest experience
- An eye for detail and quality Shows leadership in a positive, calm, consistent & focused manner
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?:

- Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events - and fun
- Independent. You’ll spend your days in and around our historic hotel
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.