Client Care Team Member

2 weeks ago

Fredericton, Canada Virtual Veterinary Solutions Inc Full time

**Client Care Team Member**

Do you love people as much as animals and have a true passion for excellence in customer care? Are you adaptable, positive, and self driven? The Client Care Team Member role may be of interest to you

Position: The Client Care Team Member position is the front line of communication between veterinary hospitals and their clients. As such, they are responsible for supporting the vision of the company and veterinary hospitals that they represent.

The position requires a desire to deliver the highest quality of customer service using superior listening skills, responsiveness, empathy, confidence, and professionalism to ensure that every interaction is positive.
- **This position is not working hands on with animals.**_

**Employees work in an open office environment, this is NOT a remote, work from home position.**

Qualities:

- Responsiveness -reliability, and confidence.
- Ability to express empathy and professionalism.
- Excellent interpersonal skills with emphasis on verbal/written communications.
- Ability to handle multiple tasks simultaneously.
- Punctual, regular, and consistent attendance.
- Exceptional listening skills.
- High personal standard for quality.
- Computer skills
- Excellent writing skills, including spelling, grammar, and punctuation.

Bilingualism is an asset. French and/or Spanish

Experience in the animal healthcare industry is an asset.

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$17.00 per hour

**Benefits**:

- Casual dress
- Dental care
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Fredericton, NB E3C 2M6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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