Regional Project Manager, Retail Capital Permanent

**Regional Project Manager, Retail Capital Permanent Signage**:

- Halifax
- Ontario
- 10024BR

**Job description and requirements**
- Regional Project Manager, Retail Capital Permanent Signage
- Atlantic Canada (New Brunswick, Newfoundland, Nova Scotia, PEI)
- Do you consider yourself a high performer? Do you have a drive to take existing processes to the next level? Do you enjoy working as a team and sharing your expertise? If so, we’re looking for you
- About Us
- TC Transcontinental has more than 7,000 employees in Canada and the United States, and a revenue of C$2.0 billion in 2016. With our 3 business segments in Print, Media and Packaging we continue to optimize, transform, and grow while making impressions that count
- This position will be part of our Printing Sector. As the largest printer in Canada & one of the largest in North-America, you will join a team that is committed to helping everyone excel and reach their goals. The Print division has over 4,500 employees & 18 state-of-the-art print plants.
- About this opportunity
- The Regional Project Manager will project manage large retail capital projects including permanent signage for new store builds or store refreshes. Responsibilities include providing direct sales support, strategic planning, scheduling for production and installation of all large format and print components and fixtures ensuring a high-quality relationship is built and maintained, and that client needs are balanced with operational responsibilities.
- What you will do
- Customer Responsibilities
- Manage customer relationships and build a solid business partnership;
- Develop solid understanding of customer business and requirements, share key client initiatives and knowledge with TC internal team;
- Provide technical expertise related to permanent or printed signage, innovation and store décor;
- Oversee innovation and strategic projects (new formats, creative, signage types, etc.) and facilitate presentation to client;
- Manage project scope, including defining deliverables and expectations;
- Manage overall project schedules and ensure adhere to deliverables (internal and client);
- Create and oversee quotations to client, ensuring project requirements are captured, pricing accuracy, and revisions are clearly communicated;
- Manage budgets and monthly forecasts;
- Develop account strategies and areas of growth (existing programs and new opportunities);
- Maintain invoicing for all projects, ensuring accurate charges (revisions, extras), and ensuring TC month-end deadlines are met;
- Facilitate all scheduled and ad-hoc reports required by client, including inventory, ordering, invoicing and KPIs;
- Facilitate client briefings and status meetings, including development and maintenance of project tracking tools and briefing documents;
- Ensure adherence to internal Quality Control processes, actively participating in QC process as required;
- Facilitate briefings to internal teams for new projects;
- Support and contribute to a healthy and safe work environment by following all workplace regulations, policies, and initiatives, including reporting all first aid injuries, accidents, and workplace hazards.

What you have to offer
- Minimum Five (5) years project management experience with an extensive working knowledge of retail store environments, construction & account management;
- PMP Certification desired;
- Fluency in French (oral and written) with the ability to communicate effectively and professionally with customers and employees is an asset;
- Extensive client service knowledge with ability to manage complex large-scale accounts; client points of contact; and serve as escalation on challenges & deficiencies;
- Extensive knowledge of in-store environments, installation methods, store fixturing/construction and substrates;
- Ability to understand engineering concepts and must be able to read blueprints and understand elevation drawings;
- Exceptional customer service and project management skills;
- Superior oral and written communications skills and organizational skills;
- Ability to work in a fast-paced environment, handling multiple jobs simultaneously & managing prioritization of issues on a daily basis.

What we have to offer
- Opportunity to be part of a dynamic and highly motivating work environment where you can develop your potential and launch an exciting career;
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, travel, and much more;
- Development opportunities where your input makes a difference. Competitive compensation package, pension and flexible benefits that are customizable to you and your family needs.
- Learn more about us
**Sector**
- TC Transcontinental Printing

**Job status**
- Regular

**Full/Part-Time**
- Full-time

**Job Function**
- Administration