Logistics Supervisor

**Job Statement**:
Reporting to the Senior Warehouse and Inventory Manager, this position will oversee day-to-day warehouse and logistics operations in a GMP regulated environment. This hands-on leadership role involves supervising a team, ensuring shipping and inventory accuracy, and managing cross-border logistics. You will work directly with clients and internal teams to ensure smooth order fulfillment, negotiate timelines, and continuously improve service levels.

**Responsibilities**:

- Lead daily warehouse and logistics operations including receiving, picking, packing, shipping and reverse logistics
- Supervise and develop a team of 3-5 Logistics Coordinators, ensuring safety, efficiency, and GMP compliance.
- Manage all cross-border shipping paperwork (invoices, customs documents, BOLs) and work with brokers to resolve issues.
- Ensure high accuracy in shipping, receiving, and inventory transactions using a WMS and SAP.
- Analyze over short reports and implement corrective and preventative actions.
- Coordinate carrier scheduling, dock activity, and timely fulfillment of customer orders.
- Work closely with customer service and directly with clients to negotiate delivery timelines and resolve issues.
- Develop, monitor, and present performance reports to improve operational efficiency, accuracy, and quality.
- Identify and implement process improvements to increase accuracy, efficiency, and service quality.
- Enforce all GMP, safety, and company policies across warehouse operations.
- Maintain clean and audit-ready records for all warehouse and logistics activities.

**Physical Demand**:

- May be required to stand/ sit/ walk for long periods of time.
- May be required to perform repetitive motions.
- May engage in frequent bending, stooping or squatting.
- May be required to twist, turn, climb and/or crawl.
- Must be able to work in various weather and temperature conditions which include extreme heat, humidity and cold.
- Must be able to work in tight or enclosed spaces.
- Must be able to work with chemicals and be able to read and understand WHMIS & SDS information.
- Must be able to lift heavy objects up to 25kg/50lb

**Health and Safety**:

- Conduct all Job Tasks in a Safe and Responsible manner.
- Participate in all Health and Safety, GMP and HACCP training as required.
- Report any accidents, incidents and unsafe/hazardous conditions to your supervisor.
- Report any damages of property and machinery to your supervisor.
- Ensure that you understand how and when to use the Personnel Protective Equipment (PPE) that is located in your work area.
- Ensure compliance with OHSA, WSIB, MOL regulations and/ or laws that govern “workers” responsibilities in the workplace (covered during orientation - section 28 of the OHSA i.e., “Green Book”) and Compliance with Tradition Fine Foods Ltd. Safety Rules and Good Manufacturing Practices, and HACCP Programs.

**Job Specification**:

- Minimum 3 years of experience in a warehouse or logistics supervisory role, preferably in a GMP-regulated environment.
- High school diploma or equivalent; post-secondary education in logistics or supply chain is an asset.
- Strong knowledge of cross-border shipping and customs documentation.
- Proficiency with Warehouse Management Systems (WMS), SAP and advanced Excel (pivot tables, formulas, reporting).
- Excellent communication skills with the ability to influence internal teams and negotiate with external clients.
- Hands-on leadership style with strong attention to detail and a commitment to developing your team.
- Strong problem-solving skills and a drive for continuous improvement.

**Job Types**: Full-time, Permanent

Pay: From $60,000.00 per year

**Benefits**:

- Dental care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person