Veterinary Receptionist

Join Our Team at Huntsville Animal Hospital
Do you have a passion for animal care and want to be part of a compassionate, dedicated team? Huntsville Animal Hospital, located in beautiful Huntsville, Muskoka, surrounded by serene lakes and forests, is looking for a full-time Veterinary Receptionist to join our AAHA-accredited companion animal hospital. We're committed to providing exceptional care for dogs, cats, exotics, and small mammals using cutting-edge medical technology and the highest standards of service.
Why Huntsville Animal Hospital?
At Huntsville Animal Hospital, we pride ourselves on a supportive, positive work environment where every team member is valued. We focus on delivering outstanding client experiences and building lasting relationships with pets and their families. If you have a friendly, can-do attitude and are eager to make a difference in the lives of animals, we want to hear from you
**Key Responsibilities**:

- Provide exceptional, friendly service, creating a welcoming atmosphere for both pets and clients.
- Greet clients and efficiently manage incoming calls with professionalism.
- Handle pet admissions, discharges, invoicing, and prescriptions with accuracy and clarity.
- Respond to medical inquiries, screen service requests, and schedule appointments, ensuring each client feels heard and valued.
- Keep accurate client and service records using our business software.
- Assist with medication administration, pet restraint, and prescriptions when needed.
- Maintain clean, well-organized clinic areas, including pharmacy, treatment, and surgery spaces.
- Perform general cleaning and sterilization of surgical equipment, as well as laundry.
- Ensure proper pet identification and maintain clean cages and runs.

**Experience & Skills**:

- At least 1 year of experience in a veterinary clinic or similar role.
- Excellent communication skills with a focus on outstanding client service.
- Calm under pressure with the ability to handle stressful situations empathetically.
- Proficient with POS software (AVImark preferred), Microsoft Word, and Excel.
- Physically capable of lifting up to 30 lbs and standing/walking for extended periods.
- Strong team player who can collaborate with all levels of hospital staff.

**What We Offer**:

- Competitive wages and benefits within the industry.
- Health benefits and RRSP matching.
- Annual clothing and Continuing Education allowance.
- Discounts on hospital products, treatments, and services for your pets.

Make a difference at Huntsville Animal Hospital--where your care and expertise matter