Personal Training Manager

**Job Type**:Full Time Position

**Location**:Prosserman JCC 4588 Bathurst Street, North York ON (Bathurst/Sheppard Area) or the Schwartz/Reisman Centre, 9600 Bathurst Street, Vaughan, ON (Bathurst and Rutherford area)

**Salary**: $60,000 - $80,000.00 including commission and bonuses

**Are you our Personal Training Manager?**

Are you passionate about fitness and ready to lead? We're seeking a dynamic Personal Training Manager to inspire, coach, and drive results for our growing team If you're a skilled motivator with a deep commitment to health and wellness, this is your opportunity to transform lives while building a top-notch training team.

**Who are We?**

At the JCC, you are part of something bigger. You matter.

The JCC is an open, inclusive, and welcoming community, where belonging is everything. The JCC has become one of the largest platforms for engagement and connection to community in the Greater Toronto Area; a place where multiple generations can strengthen their body, mind, and soul. Programs include arts and culture, aquatics, recreation, education, sports, fitness, daycare, day camp, and more. For over 100 years, JCCs have been serving Jewish communities around the world. There are over 300 JCCs globally and 150 in North America. 1.5 million people enter a JCC each week in North America.

In the JCC's recently completed Strategic Plan, it set a bold and ambitious goal that, by 2026, the number of people engaging with the Prosserman JCC (PJCC) and the Schwartz/Reisman Centre (SRC) will triple as the JCC becomes the centre of a thriving Jewish community. We are on a growth path of transformative change so that, when we're done, 75,000 people annually will experience the JCC's new mission; to be a hub of community, dedicated to the enrichment of Jewish life through meaningful shared experiences.

**Role Summary**:
Reporting to the Assistant Director, Fitness, the Personal Training Manager, will lead and develop our training team to align with the JCC's goals, ensuring certifications, compliance, and performance standards are met. You'll drive revenue and session targets, collaborate closely with Sales and Marketing for member engagement, and maintain a high standard of service quality. The role involves delivering fitness services, managing equipment maintenance, and overseeing scheduling and onboarding processes to create a supportive environment for members. Additionally, you’ll handle administrative tasks like payroll, data tracking, and report generation. Through program development and community outreach, you'll enhance awareness and participation in our personal training offerings.

**Key Responsibilities: Leadership and Management**
- Develop and implement strategies for hiring and staff development aligned with the facility's strategic goals.
- Ensure all team members maintain current CPR, First Aid, insurance, and professional certifications.
- Set and achieve departmental revenue and session goals, as well as personal training team objectives.
- Act as the primary contact for personal training and fitness services inquiries.
- Collaborate with Sales to strengthen the new member pipeline and enhance onboarding strategies.
- Work with Marketing to promote personal training and fitness products effectively among PJCC users.
- Deliver 10-15 hours of fitness services weekly to convert new sales to the personal training team.

**Fitness Operations**
- Ensure top-quality exercise instruction in a safe environment.
- Collaborate with fitness desk staff on gym equipment maintenance.
- Schedule fitness orientations, personal training sessions, and consultations as appropriate.
- Conduct follow-ups to ensure members are progressing towards their goals.
- Lead or assist with fitness-led events.

**Facility Supervision**
- Delegate equipment maintenance tasks to fitness staff to ensure all equipment is in good working condition.
- Participate in regular MOD coverage for peak operational periods.

**Program Development**
- Create engaging personal training offerings based on member needs.
- Raise awareness of personal training programs within the community.
- Oversee fitness service scheduling and new member onboarding processes.
- Conduct quality assurance calls for fitness services and personal training delivery.

Administration
- Assist with reception duties as needed.
- Provide required reports to supervisors (quarterly and annually).
- Manage data entry, analysis, and reporting for fitness services, sales, and operations.
- Handle new sales contract entry and tracking.
- Manage bi-weekly payroll responsibilities, including approval and reporting.
- Lead internal audits to ensure transparency, best practices, and quality control in reporting.

Bonus Points - What will make you stand out?
- Strong strategic thinker with at least three years of experience in a similar role within a fitness and recreation
- Carries up to date PT certification, First Aid certification as well as 2 separate fi