Chief of Staff

5 days ago

Toronto, Canada Trindent Consulting Full time

**Chief of Staff**

**Role**Overview**

The Chief of Staff position is based 5 days a week at our offices in Downtown George Street, Toronto and will play a key role in driving office and administrative efficiency to support a rapidly growing organization. Reporting to the President, the position will focus succinctly on executing various high-complexity, often volatile, uncertain tasks and projects. The role will be counted on to 'see around corners' and 'spot problems well before they happen' resolving issues proactively.

Process Improvement
- Implement procedures and standards for all head office functions to optimize and clarify work expectations.
- Optimize cost, speed, service and quality of back office functions and capabilities.

Major Meeting Execution
- Own the Monthly Management Meeting Process and Cadence
- Own the Quarterly Board Meeting Process and coordinate board-level presentations, financial statements, committee-related tasks and keep an action log.
- Own the production of the Monthly Management Report, ensuring its accuracy.
- Assist in preparing the annual Business Strategic Plan in July of each year.

Crisis Management and Risk Management
- Responsible for managing the execution of staff transitions, any cyber incident responses, security issues, sensitive minor projects, or business risks.
- Support the timely resolution of IT tickets and troubleshooting.

Major and Minor Project Management
- Coordinate such entrepreneurial projects such as implementing a code of ethics, technology integration projects, charitable projects, managerial data analysis, marketing targeting and informatics, data analysis, high-risk background checks, storage optimization, business record auditing, litigation support, visas and work permitting, preparation of high-ambiguity employment offer letters, and other sensitive or high-risk documentation.

Performs other duties and ad hoc projects as assigned.

**Required Skills**:

- Bachelor's Degree or College Diploma in Administration, Business, or related discipline.
- 10 years in a managerial capacity, in any or combination of office administration, business, or executive support.
- Experience in solving ultra-complex problems and executing minor and major projects with flawless results and mínimal supervision.
- Experience in a consulting firm or professional services environment will be considered an asset.
- Exceptional written and verbal communication skills.
- Superior numeracy skills
- Experienced and proficient in using a variety of telecommunication platforms (i.e., conference calls, video conferencing, web meetings, etc.).
- High level of accuracy, ability to detect inconsistencies and errors.
- Strong organizational skills, proven ability to effectively multitask.
- High degree of initiative, ability to work independently and with the team.
- Proven ability to handle sensitive and confidential matters with discretion.

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