Quality Intermediate Analyst
2 weeks ago
The Quality Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. **Responsibilities**: - Typically deals with variable quality issues with potentially broader business impact. - Applies professional judgment when interpreting quality review data. - Develops non-routine procedural documentation, guidelines, manuals, and reports. - Works with Senior Management to address and resolve broader quality issues. - Provides guidance to lower level analysts. - Applies good understanding of how the team and area integrate with others in accomplishing the goals of the sub function / job family. - Deals with most problems independently and has some latitude to solve complex problems. - Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. - Moderate but direct impact through quality and timeliness of services provided that effect own team and closely related teams. - Applies project Management skills. - Requires attention to detail when making judgments based on the analysis of factual information. - Applies professional judgment when interpreting data and results. - May occasionally provide informal guidance or on-the-job-training to new team members. - Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information **Qualifications**: - Previous experience in area of consumer banking, customer service or data management or control function - 2-5 years relevant experience **Education**: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Core - **Job Family**: Operations Quality - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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IT Quality Intermediate Analyst
3 days ago
Mississauga, Canada Citi Full timeThe IT Quality Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...
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IT Quality Intermediate Analyst
2 weeks ago
Mississauga, Canada Citi Full timeThe IT Quality Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
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Intermediate Business Analyst
4 weeks ago
Mississauga, Canada ROSS Full timeClick here to apply online The Intermediate Business Analyst works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies, and information systems. The Business Analyst understands business problems and opportunities in the context of the requirements and recommends...
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Intermediate Business Analyst
3 weeks ago
Mississauga, Canada ROSS Full timeClick here to apply online The Intermediate Business Analyst works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies, and information systems. The Business Analyst understands business problems and opportunities in the context of the requirements and recommends...
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Intermediate Quality Analyst
2 weeks ago
Mississauga, Ontario, Canada Citi Full time US$79,320 - US$110,680Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.Citi's Mission and Value Proposition explain what we do and Strategy explain how...
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Intermediate PMO Analyst
2 weeks ago
Mississauga, Canada Citi Full time**The Intermediate PMO Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
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Quality Analyst
4 weeks ago
Mississauga, Canada J&M Group Full timeJoin to apply for the Quality Analyst role at J&M GroupJoin to apply for the Quality Analyst role at J&M GroupRecord problems and issues in accordance with the projects problem and issue management plans.Document defects using the projects defect management tools.Work with the application team to resolve any issues that arise out of the testing...
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Mississauga, Ontario, Canada Transcontinental Full timeOverviewCreate value at TC Transcontinental.At TC Transcontinental, we've got it made, and that's because of the expertise of our team.We have been driving innovation since 1976.With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada's largest printer, and...
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Mississauga, Ontario, Canada Transcontinental Full timeOverviewCreate value at TC Transcontinental.At TC Transcontinental, we've got it made, and that's because of the expertise of our team.We have been driving innovation since 1976.With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada's largest printer, and...
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Quality Assurance Analyst
4 days ago
Mississauga, Canada goeasy Full time**Quality Assurance Analyst** If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as **Canada’s Most Admired Corporate Cultures**, **GTA's Top 100 Employers,** one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces,** we want the best and brightest to join...